Phoenix Hotel

9.6
Exceptional
(16 reviews)

Japan, 〒399-9301 Nagano, Kitaazumi District, Hakuba, Hokujo, 4690-2

+81 261-72-4060

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Hotel Description

Phoenix Hotel, located at 〒399-9301 Nagano, Kitaazumi District, Hakuba, Hokujo, 4690-2, Japan, is a charming accommodation nestled in the heart of Hakuba. Surrounded by breathtaking natural beauty, this hotel offers easy access to some of the best winter sports resorts in Japan. The nearby Hakuba Happo-One Snow Resort, a prominent site of the 1998 Winter Olympics, is just a 16-minute drive away, making it an ideal choice for ski enthusiasts. With a cozy yet modern design, the Phoenix Hotel exudes a warm and welcoming atmosphere that invites guests to relax after a long day on the slopes.
The hotel offers comfortable, well-appointed rooms designed for maximum relaxation. Rooms are spacious and come with all the essential amenities to ensure a restful stay, including air conditioning, Wi-Fi, and modern bathroom facilities. Whether you’re here for a quick getaway or an extended stay, the rooms offer a peaceful retreat where you can unwind.
Phoenix Hotel is known for its exceptional amenities, which make it stand out in the Hakuba area. Guests can enjoy a refreshing soak in the hot tub, one of the few hotels in the area to offer this facility. The hotel also features a bar, ideal for socializing and unwinding after a day of outdoor adventure. A delicious breakfast is provided each morning, and guests can indulge in a range of local and international dishes in the on-site restaurant.
For your convenience, Phoenix Hotel offers a variety of services, including concierge, self-service laundry, and a shuttle service to nearby destinations. The hotel’s strategic location makes it easily accessible by taxi or public transport. The Shinano-Moriue Station is just a short 7-minute taxi ride away, and Hakuba Station is only 8 minutes by taxi. Public transportation options like the Hakuba Happo Bus Terminal are also within walking distance, making it easy to explore the surrounding areas.
Phoenix Hotel takes health and safety seriously, implementing stringent measures to ensure the well-being of all guests. In addition to its smoke-free policy, the hotel offers housekeeping services and maintains high standards of cleanliness and hygiene throughout the property.
With so much to explore, guests can enjoy activities such as skiing, snowboarding, and hiking at nearby resorts, including Hakuba Iwatake Mountain Resort, Hakuba 47 Winter Sports Park, and Tsugaike Kogen Ski Resort. After an exciting day, guests can dine at nearby restaurants, such as レストラン「シャモニー」 or Bar mercato バールメルカート, both just a few minutes away by taxi.
Phoenix Hotel offers an inviting, comfortable base for guests to experience the best of Hakuba's outdoor activities and hospitality. Whether you are visiting for winter sports or simply to enjoy the scenic beauty of the area, this hotel promises a memorable stay.

The Most Outstanding Trait

1. 10-minute walk to Happo Onsen 白馬八方温泉

2. Concierge service available for guest assistance

3. Complimentary breakfast served daily

4. Hot tub available, one of the few in the area

5. On-site bar for relaxation and socializing

6. Free Wi-Fi in public areas and rooms

7. Airport shuttle and local shuttle services provided

8. Family-friendly accommodations with kid-friendly services

9. Smoke-free property with strict health and safety measures

10. Proximity to major ski resorts and mountain resorts


9.2 Exceptional

Location rating

Top sights

Hakuba Happo-One Snow Resort
16 min
Hakuba Iwatake Mountain Resort & Snow Field
8 min
Hakuba 47 Winter Sports Park
11 min
Tsugaike Kogen Ski Resort
14 min
Hakuba Goryu Snow Resort
12 min

Nearest locations

レストラン「シャモニー」
1 min
ニホンリョウリマンヨウ
1 min
白馬70
1 min
Shara restaurant
2 min
Tsumugi
3 min
Ohyokkuri
3 min
Bar mercato バールメルカート
4 min
NEO"和"食堂 一成
4 min
See more Interesting locations

Good to know

Check-in16:00
Check-out10:00
Location rating9.2
Nearest airportShinshu-Matsumoto Airport
Travel time to airport1 hr 28 min

Nightly price (Only for reference price for sample day)

Check-in: Sun, Nov 17
Check-out: Mon, Nov 18
    Agoda

    $296

    Vio.com

    $297

    goseek.com

    $297

    skyticket

    $309

    Hotels.com

    $347

    Qantas Hotels

    $347


Location

Japan, 〒399-9301 Nagano, Kitaazumi District, Hakuba, Hokujo, 4690-2

Airports:

Shinshu-Matsumoto Airport

Taxi: 1 hr 28 min

Transit: 3 hr 37 min

Toyama Airport

Taxi: 2 hr 7 min

Transit: 4 hr 11 min

Transit:

Iimori Station

Taxi: 9 min

Walking: 1 hr 1 min

Shinano-Moriue Station

Taxi: 7 min

Walking: 48 min

Hakuba Station

Taxi: 8 min

Walking: 33 min

Hakuba Happo Bus Terminal (Bus Stop No. 2)

Walking: 10 min

Hakuba Happo Bus Terminal (Bus Stop No. 1)

Walking: 11 min


Nearby locations

9.2

Exceptional Location

Top Attractions

Top Restaurants


Amenities and Facilities

Parking & transportation

Parking

Self parking

Airport shuttle

Local shuttle

Services

Front desk

Baggage storage

Concierge

Self-service laundry

Housekeeping

Languages spoken

English

Japanese

Policies & payments

Smoke-free property

Credit cards

Debit cards

Cash

Food & drink

Restaurant

Bar

Table service

Breakfast

Wellness

No fitness center

Sauna

No spa

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas

Pools

No pools

Hot tub

Rooms

Air conditioning


Reviews

100% reviews from partners and customers booking on Dinogo

9.8

9 reviews

Wonderful
8
Excellent
1
Good
0
Below Average
0
Not Good
0
DG

Darren G

5/5
An excellent experience. A beautifully appointed chalet with everything you need. The layout has been well thought out, amenities nicely chosen and overall just comfortable and welcoming in a spectacular area of the country. A must try !

Cover Image for Paul Moritz

Paul Moritz

5/5
This hotel was a great experience. The rooms were a little small but traditional. The staff were from the get go Above and Beyond helpful. I have had less help & care staying in a 5 star Resort before. Thank you for being so accommodating to my complicated itinerary. HIGHLY recommend this stay!Special shout out to Heather, Ben, Jacob!!!

Cover Image for Curt

Curt

5/5
Usually you check in, and check out, sleep, shower, and never engage with the hotel much more than that.The Phoenix is a different experience. You have a direct line to the team via Whatsapp. They're happy to book you dinner reservations, shuttle you around, guide you to the best pow, and in general be there when you need them. It's like having a mate, who's a local, and has nothing else to do besides lend you a hand when you need them.It's a tiny 12 room hotel with an onsen and a wonderful steam shower, near to everything.Also has one of the nicest restaurants in Hakuba and a solid breakfast.We'll be back. Thanks to the whole team here. You are all awesome people.

Cover Image for Martin Hexeberg

Martin Hexeberg

4/5
The Phoenix is a nice hotel, with a high end Italian restaurant in it, their staff is nice and helpful, and having a whatsapp directly with them was a nice way of communication. Heather was the star of the show, very helpful, but also thanks to Jake & Ryoma!

Room 4

Service 4

Location5

KM

Katy M

5/5
Spent one week in a hotel room at the Phoenix Hotel and it was fantastic. The staff were really knowledgeable and always helpful. It is not a big hotel but it is very well run and modern.  …

S

Sharka

5/5
This is an exceptional hotel. The hardware is good (everything in good condition and working order) but not jaw-dropping. What makes it great is the level of service and attention to details of the staff. …

Cover Image for Matt Dillow

Matt Dillow

5/5
The staff at The Phoenix were nothing but sensational. The service was first class and just lovely people. We enjoyed our daily breakfasts and the chauffeur service was impeccable nothing was a problem. I would HIGHLY recommend Phoenix Hotel to anyone looking at staying in Hakuba...massive thanks to the staff! Oh and great location and extremely clean venue.

NP

Neha P

5/5
We stayed in a 2 bedroom Phoenix Chalet in Hakuba in January 2023. The chalet itself was perfect for our family of 4 (2 adults, 2 teenagers) with a large living room and kitchen area.  …

BP

Brooke P

5/5
We stayed at the Phoenix one 2 bedroom chalet in Dec 22 / Jan 23 and it was an amazing experience.  …