HANAZONO308

Another person wrote, ``I was impressed by the staff's hospitality,'' but could this be the instructor? The staff at the rental shop (Japanese male) has the worst customer service and won't do anything unless you ask them. We get together and look at our smartphones and speak poor English. It seems like there was no proper greeting or smile. There are almost no customers on weekdays. Do you only deal with foreign customers? It was unpleasant and I couldn't say that there was any hospitality. The only decent one was a Japanese woman.It's been a long time since I last visited Niseko and it was my first time at HANAZONO, and I was really looking forward to it, but at first I had a bad feeling about my nose, and when I returned it, it was the same.Although the HANAZONO ski resort itself has new and clean facilities, and the snow quality is excellent (unfortunately it was raining the day I went and it was snowing rough), it gave me a bad impression.

Very convenient for Niseko Moiwa but buses to/from Niseko Annupuri, and the rest of Niseko are available. Car is recommended as they have free parking and you can easily visit the hot springs in the area after a full day.Their food selection is average and slightly overpriced but if you stay over you have access to water cooker and microwave oven.Good for single travelers.

If you go to Niseko (Hokaido)... you must go to this resooort 💯💯💯Very nice place & many activities*but... if you from kutchan station,not many taxi to go there 😭😞

There’s a shop inside selling snow and ski related stuff. This is also where u get your ticket for the lift and other activities. But it get snatched up pretty fast. So u gotta be fast. Tubing doesn’t need reservation but it is popular. Always sold out.There’s small playground inside for kids but it only opens at 4pm and 5pm.Surprisingly the ice cream sold by the kiosk inside is very nice. They serve nice drinks too.

Needless to say, the quality of the snow and the facilities are excellent, but I was most impressed by the hospitality of the staff. I was at a loss when I lost my precious watch somewhere on the open slopes, but thanks to the cooperation of kind employees, I got it back a few days after I lost it.I feel like my heart is warmed every time by the casual attentiveness and friendly voices of the staff at the ticket center, restaurants, lift stations, etc.thank you very much. I go there a lot. We look forward to your continued support as one of the best resorts in the world.

I’m somehow extremely satisfied and somewhat disappointed at the same time.First, a bit of background. I never had access to winter sports, so I wanted to try snowboarding for the first time. I booked online, and indicated that I was a first timer from the drop-down on the registration page. As a first timer, I expected everything to be included for the price I was paying for a 2.5hr lesson. Everything from the booking screen onward, including the registration confirmation emails, didn’t mention anything about what to bring or expect.the good… pretty much everything after I got sorted at the activity center. The instructor was amazing, and super patient. Couldn’t be happier. The gear seemed well kept. I had a great half day on the beginner slopes.The bad… kind of everything on arrival. The lesson checkin desk had no clue what to do with a first timer, and since nothing during or after booking told me what to expect, I was shocked that I had to spend another 50% on top of my lesson price for rental gear, lift passes, and I actually had to buy goggles, which ended up being a helmet decoration, because as a first timer, I never actually hit speeds that justified putting the goggles over my eyes.Looking back at the “information” page on the website, most of this information is in the fine print, but again, this information was NOWHERE from the booking screen onward. Especially for a first timer, I just wanted a turnkey experience. I had to spend another US$150 after my instructor fee to make the day happen… and since I had already paid for my instructor, I had no choice. All of this should be much more clearly stated during and after booking, or even better yet, have a first timers package that includes everything needed to snowboard for the first time. As a complete noob, I had no clue what to do or expect, and I was shocked that my bill nearly doubled after I got to the activity center to make the day happen…

I went to one of the world's largest zip lines using my Hokkaido citizen discount. I wasn't able to bring my smartphone with me, but the staff took great care of me, and I was able to take photos that I hadn't expected, and I was able to make another really good memory. It was a place I would definitely recommend for the scenery, activities, and staff. Thank you to all the staff!

Japan's largest zipline was a lot of fun! The instructors were super friendly and I enjoyed it even more ✧︎The scenery is so beautiful I recommend it o(｡・‧̫・｡)o💞💭

This was the best summer activity ever! I want to go again next year 😉👍!

Tree trekking was so much fun! Although I was desperately trying, I managed to conquer all 5 courses. It took about 2.5 hours, but it was a course that I never got tired of until the end.One request I would like to make is that they provide a paid photo service like rafting. I couldn't take my phone with me because I dropped it in the bushes and was afraid of the magnets on my equipment, so I didn't have any photos, which I later felt was a bit of a shame. I wanted it because it was fun. Therefore, the service is 4 stars.