Business Hotel Surfin

This hotel is a malicious scam!Even though I had carefully confirmed the price when making the reservation over the phone, I was made to pay an additional 3,000 yen by taking advantage of Miyazaki Prefecture's spring travel campaign.It's extremely malicious, probably knowing that there is no other place to stay in such a rural area.I was not satisfied and asked to cancel, but they did not cancel and even though I promised to refund the difference at a later date, I have not heard anything from them.What is going on from here? This is the worst company to deal with, as they just refused and said they couldn't give a refund!I never thought I'd fall for a scam like this these days...I decided that I would never want to come to Miyazaki again.

I was scammed at this hotel! ||This is the worst bottling hotel! ||Do not use this hotel! …

【heads up】I was scammed at this hotel!This is the worst crappy hotel!Absolutely do not use this hotel!When I was looking for a cheap hotel where I could stay without meals on Rakuten Travel, I found this hotel for 3,300 yen per person per room.At that time, there was something called the ``Miyazaki Spring Travel Coupon Campaign'' being run by Miyazaki Prefecture, and the hotel's name was on the list of participating hotels, so I called them directly and got a discount of 3,300 yen per person on Rakuten Travel. Regarding this plan, does it come with the "Miyazaki Harutabi Coupon Campaign"? When I inquired about it, I was told that I would get back to you to confirm the campaign and quota.I received a call back immediately after that and was told that the campaign and quota are OK.So, should I ask you to do so? So, my friend and I booked 2 rooms for 2 people.Then, when I checked in on the day, I was told that it would be 6,000 yen per person, and I said, "What? Isn't it 6,000 yen per person, not 2 people? Isn't that strange? The room was supposed to be 3,300 yen?"When I said this, the hotel owner gave me an incomprehensible explanation, saying, ``It comes with a 3,000 yen coupon, so that's the price.'' and I was made to pay 6,000 yen per person, or 12,000 yen for two people including my friend.However, I was unable to accept the situation and had an employee contact the hotel owner and explain that I had confirmed it over the phone in advance and that it was not my fault. I was told that I would be refunded the difference and that I would be contacted tomorrow about how to get a refund, although I couldn't find out without checking with the person who paid me.The next day, I still haven't heard back from them, so when I called them, they said, ``I checked with the person who accepted the reservation, but it's not the hotel's fault, so we can't give you a refund.''So, that's a bummer!Yesterday, they said they would give me a refund and I protested that it wasn't a scam, but the hotel owner didn't know about it and was insistent.Furthermore, an announcement was made on the phone I called when I made the reservation, and I was told that it would be recorded to prevent any trouble, so I asked if I could record it. Even when I asked, they could only record up to 3 records, so the answer I could only assume was that the evidence was destroyed.It's really the worst. What was supposed to be a fun trip to Miyazaki turned into the worst trip...We are currently in the process of filing a complaint with the Tourism Promotion Division of Miyazaki Prefecture, which is implementing the campaign.Furthermore, I am planning to consult the Consumer Affairs Center after this.I plan to file a police report if necessary.It was only 3,000 yen per person, but I can't forgive myself for ruining what was supposed to be a fun trip, not for money.I cannot forgive this hotel for turning this priceless thing into the worst possible thing.So I'm planning to fight back until I'm completely satisfied.I plan to spread the word about the damage I encountered on my SNS, review sites, etc.Please do not use this hotel, as it will ruin your enjoyable trip!Also, if you are watching this, please spread the word so we don't get harmed unexpectedly.

Japanese-style room is relaxing

There is a main building and an annex, but I stayed in the annex. There is no bath in the room, but a shared toilet and shower.The Wi-Fi is quite fast and I'm impressed. I went on a tour, and the old woman at the reception was very kind and showed me under the eaves in case my bike got wet. I think it's cheap and good. I regret going there because there was a bar in the back. Convenience stores are far away, so it's best to shop before staying the night.

Used on business trips. A normal business hotel with a low price. Wi-Fi is always available in each room. There used to be smoking rooms, but now there are only non-smoking rooms. There is a smoking area within the facility. The room smells a little musty, but it's tolerable. Room 103. Other reviews also mentioned the smell in the room. The location is almost nothing around.

Wi-Fi no problemConvenient as there is A Coop nearby.Convenient laundryThe room is cleanThere are no problems with the toilet and bath.I will use it again.