Chateraise Hotel Isawa

7.8
Very Good
(907 reviews)

348-1 Isawacho Matsumoto, Fuefuki, Yamanashi 406-0021, Japan

+81 55-262-3755

Access the hotel social media

Hotel Description

Chateraise Hotel Isawa is a serene hot springs retreat located at 348-1 Isawacho Matsumoto, Fuefuki, Yamanashi 406-0021, Japan. Situated just a 6-minute walk from the Isawaonsen train station and 11 minutes on foot from the famous Isawa Hot Spring, the hotel offers a tranquil getaway in the heart of Japan's Yamanashi Prefecture. Guests are greeted by a harmonious blend of modern amenities and traditional Japanese aesthetics, with tatami mat rooms, chabudai tables, and natural stone baths that embody the essence of Japanese culture. Whether you're here for a relaxing hot spring experience or a rejuvenating massage, the hotel provides everything you need for an unforgettable stay. The mountain views from the on-site restaurant offer a breathtaking backdrop as guests enjoy delicious meals prepared with locally sourced ingredients. Additionally, Chateraise Hotel Isawa features a natural onsen, karaoke, tennis courts, and a peaceful garden, perfect for unwinding after a day of sightseeing. The hotel is pet-friendly, welcoming dogs, and provides convenient access to a variety of public transport options. Notably, it's just a 14-minute drive to the popular Fuefukigawa Fruit Park, where families can enjoy fruit picking, play areas, and greenhouses. For those looking for an adventure, the nearby Aokigahara Forest offers a thrilling exploration of dense woods and rugged lava rocks. With exceptional amenities such as massage and beauty treatments, accessible facilities, and high-speed Wi-Fi, Chateraise Hotel Isawa is the perfect base for both relaxation and adventure. Come experience the charm of Yamanashi at Chateraise Hotel Isawa and immerse yourself in the tranquility of a traditional onsen retreat, where modern comfort meets Japanese tradition.
Chateraise Hotel Isawa also offers a variety of nearby attractions to enrich your visit. From the scenic Lake Kawaguchi, known for its peaceful ambiance and opportunities for fishing and hiking, to the picturesque Hottarakashi Onsen, where guests can soak in outdoor baths while enjoying views of Mt. Fuji, the hotel offers easy access to a number of iconic landmarks. The nearby restaurants, such as Nishiki and レストラン 甲斐路, offer delicious dining options just minutes away. Whether you're in the mood for Chinese cuisine at Rairaiken or Western-style dishes at Restaurant Bordeaux, you’ll find a variety of flavors to suit your tastes. Guests can also explore popular local attractions like Isawa Onsen, just 8 minutes away, and enjoy the beauty of Aokigahara Forest, located about 47 minutes from the hotel. For those interested in cultural sites, the hotel is also within reach of the historical town of Zenkōji, accessible by a short taxi ride.
Whether you’re here for relaxation, adventure, or cultural exploration, Chateraise Hotel Isawa offers the perfect combination of Japanese tradition and modern amenities for an unforgettable stay.

The Most Outstanding Trait

1. 8-minute walk to Isawa Hot Spring

2. Pet-friendly with dogs allowed

3. Onsen with natural hot spring water

4. Japanese-style rooms with tatami mats and chabudai tables

5. Conveniently located near public transportation options

6. Mountain view restaurant offering breakfast, lunch, and dinner

7. Massage and beauty treatments available on-site

8. Karaoke room for entertainment

9. Tennis and table tennis facilities for active guests

10. Accessible amenities including parking and elevators


8.6 Excellent

Location rating

Top sights

Lake Kawaguchi
42 min
Isawa Onsen
8 min
Aokigahara Forest
47 min
Hottarakashi Onsen
19 min
Fuefukigawa Fruit Park
14 min

Nearest locations

レストラン 甲斐路
1 min
Rairaiken
1 min
ROCKSフレンチ&イタリアン
1 min
Nishiki
2 min
Daisangen
2 min
Shoryu
2 min
牛鉄板焼処 千
2 min
月のうさぎ
2 min
See more Interesting locations

Good to know

Check-in15:00
Check-out10:00
Location rating8.6
Nearest airportShinshu-Matsumoto Airport
Travel time to airport1 hr 31 min

Nightly price (Only for reference price for sample day)

Check-in: Sun, Nov 17
Check-out: Mon, Nov 18
    Official Hotel

    $117

    Relux

    $141

    Trip.com

    $173

    Vio.com

    $147


Location

348-1 Isawacho Matsumoto, Fuefuki, Yamanashi 406-0021, Japan

Airports:

Shinshu-Matsumoto Airport

Taxi: 1 hr 31 min

Transit: 2 hr 36 min

Transit:

ZENKŌJI STATION

Taxi: 12 min

Walking: 1 hr 5 min

Koun Bridge

Walking: 6 min

Kasugaichō Station

Taxi: 9 min

Walking: 49 min

Isawa-Onsen Station Ent.

Walking: 7 min


Nearby locations

8.6

Excellent Location

A 6-minute walk from Isawaonsen train station, this relaxed hot springs hotel is 11 minutes on foot from the Isawa Hot Spring.

Top Attractions

Top Restaurants


Amenities and Facilities

Activities

Tennis

Table tennis

Karaoke

Banquet hall

Public bath

Public bath

Onsen

Open air bath

Private bath

Accessibility

Accessible

Accessible parking

Accessible elevator

Wheelchair rental

Food & drink

Restaurant

Breakfast

Breakfast buffet

Vending machines

Wellness

No fitness center

Massage

No spa

Pools

No pools

No hot tub

Rooms

Air conditioning

Pets

Pet-friendly

Dogs allowed

Parking & transportation

Parking

Self parking

Services

Front desk

Baggage storage

Elevator

Wake up calls

Gift shop

Housekeeping

Turndown service

Policies & payments

Smoke-free property

Credit cards

Cash

Business & events

Meeting rooms

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas


Reviews

100% reviews from partners and customers booking on Dinogo

8.7

6 reviews

Wonderful
2
Excellent
4
Good
0
Below Average
0
Not Good
0
Cover Image for toramu J

toramu J

4/5
The day trip bath and lunch were great.By chance, it wasn't crowded so I was able to get in without making a reservation.After bathing, I only had one ice cream because I was full.

Cover Image for ゆき

ゆき

5/5
This was my first time at a Chateraise hotel, and I was very happy with the welcome cake and all-you-can-drink coffee and tea✨During my stay, I think there were about 8 types of Chateraise ice cream, but it was all-you-can-eat, and the kids were very happy😋The entire building is old, but it's well kept so it doesn't bother me!The hot springs were of good quality and made me feel warm 😊There are carp swimming in the courtyard, so it might be nice to take a short walk♪

Cover Image for N 7

N 7

4/5
At first, I wondered why there was no allergy information on the items I chose for the welcome cake.Dinner was served by a young man, and I was able to eat smoothly and was very impressed.For breakfast, if you went early for the buffet, there would be a line and the bread was hidden away out of sight.If I had known that from the beginning, I would have just grabbed the bread and sat down instead of lining up.The swing in the courtyard was not oiled, so it was noisy every time someone climbed on it.The customer base ranged from small children to senior citizens, and the interior was spacious and comfortable.It was close to the station and there was a local supermarket, so it was very convenient. There's also a footbath at the station.I would like to use it again if I have the opportunity.

Cover Image for APRIL

APRIL

5/5
August 2022 It looks like a former Kanpo inn, and the building and garden are splendid. The cleaning is also thorough and beautiful.As a welcome sweet, you can enjoy cake and drinks in the lobby (15:00-17:00). Until 20:00, you can eat chateraise ice cream such as chocolate bakkie freely.Mineral water was chilled in the refrigerator in the room, and Wi-Fi was smooth and comfortable. The lobby, restaurant, guest rooms, and public bath are spacious and perfect. The Kuroge Wagyu beef steak for dinner was perfectly grilled, and the egg-cooked rice and fruit for breakfast, which I honestly wasn't expecting, were also excellent. It was so delicious❗️👍️The staff are also very nice.The large public bath has many washing areas, and the indoor and outdoor baths are alkaline hot springs (PH9.1 maybe?) and are slippery. Only the jacuzzi tastes like tap water. Although the hot springs were heated and circulated rather than directly flowing, the more I soaked in the hot springs, the smoother my skin felt, which was really nice. The shampoos in both the guest room unit bath and the large public bath were from the ``DHC Amenity Green Olive Series'' and were comfortable to use, and my family was happy with them.The only things I didn't like were the sinking floor of the large bathroom and poor drainage, and the lack of a power source next to the bed, which was a bit inconvenient. Other than that it was very good.🐶If you are staying with a dog, there is a separate entrance, which was very nice.I had a relaxing time in the spacious and clean space, and I liked the quality of the hot springs and the value for money.I would like to stay again next time and play table tennis for 500 yen for 30 minutes.The 2022 Isawa Onsen Fireworks Festival was canceled on August 13th due to a typhoon, but it is amazing that it will be held three times on August 20th, 27th, and September 3rd. Next time I would like to stay for the fireworks festival.Free parking. You can walk to Isawa Onsen Station and AEON.*Since I lived in one of the 9 target prefectures this time, I made a reservation at the prefectural discount. It was great because it included a 5,000 yen discount on the accommodation fee per person and a 2,000 yen Yamanashi Green Zone accommodation coupon (which could be used at Hoto Kosaku and convenience stores).※※After checking in, when connecting to the in-house Wi-Fi, I connected to the stronger “CHATEREISE…” instead of the official “CHATERAISE…” using the same password😵After that, it became unreachable, so I noticed the spelling mistake, deleted it, and re-inserted it, but I hope it's not being misused...I'm worried 😖💧I decided to check it out in Japan as well...

Cover Image for せりけい

せりけい

4/5
I went during lunch time on a weekday.Choose a dish from the lunch menu, and it comes with a drink, salad bar, cake bar, and ice bar.I couldn't find any ice cream at the ice bar, but I was satisfied with the cake💦The inside of the restaurant was clean, the customer service was polite, and I had a pleasant meal🍚

Cover Image for Ryokutya

Ryokutya

4/5
There is a private bath that is barrier-free.Shower chairs, ceiling lifts, shower carriers, non-slips, handrails, etc. are available.