Hotel New Saitama

It's quite a long post because I've expressed almost all of my thoughts, but it's all important, so if you're considering staying here, please read it all.Although it's a hotel I don't want to stay at again, I stay at this inn regularly (so-called regular lodging) because I have no other choice.I had written a review in the past, so I was planning on not doing another review, but I thought about it after reading other people's reviews, and there are some parts that I didn't write before, so I'm going to review it again.To summarize, there are many things that I can only think of as being aggressive in terms of facilities and prices because there are no rival hotels nearby.The fact that it's the only hotel within walking distance from Minami-Urawa Station is also an added bonus.It's not like it's a lord's business, but the facilities are not commensurate with the relatively high price of a business hotel, so we have to make a lot of assumptions.In addition, in this Google review, it seems that you should answer each item such as ``guest room'' and ``safety'', but each item is related and it is difficult to say which item, so I wrote a long sentence all at once. Thank you for your understanding.●●(A)After all, the most common opinion (review) is that, despite the high price (accommodation costs are higher than general hotels), the central control of air conditioning.If you search for "concentration," "all at once," "lack of sleep," "sleep," and "sleep" in the reviews, you'll get a lot of results (the same trend applies to reviews from other sources besides Google).The hotel's response was, ``This November (2023) has been unusually hot.'' However, it is difficult to adjust the temperature in autumn and winter due to fluctuations in temperature. It's cold, and to begin with, fall, spring, and early summer are also seasons where the temperature difference between morning and evening is large. This is by no means limited to a specific season. To be specific, there are even summer days in winter. More recently, the nights between June 1 and June 2, 2024 were cold.Even if you say central heating and cooling control,(1) You cannot turn off or turn on the air conditioner in just one room.(2) Overall aerial control like in this hotel (heating cannot be switched for each room, but it can be turned on and off)(3) Central control for each room at the nurse's station, which is common in hospitals, and while patients cannot change the settings, nurses can turn on/off and adjust temperature settings for each room. Many inns and guesthouses also do this.〇This hotel falls under (2) and is inferior to even a hospital. It's certainly better than (1), but when I look at other people's reviews, I can't help but think that an online cafe would have been better, with some saying they didn't get much sleep at all.It might be rude to compare it to an internet cafe (Necafe), but it can't be helped. Internet cafes are an exaggeration, but if you go one station to Urawa or Warabi, there are plenty of hotels at cheaper prices.Nowadays, central air conditioning control is impossible in this price range, and I can only think that they are trying to cover up the fact that there are no good hotels nearby with aggressive pricing and old equipment. I don't think this hotel would be able to survive in terms of facilities and price if there was a ●yoko inn or a super hotel nearby.I don't mind train noise at all, but there was a review that said, ``If you open the window, you can hear the train noise and it's so loud that you can't sleep.'' However, Minami Urawa is on the Tohoku Main Line and Takasaki Line (although they don't stop). There is a major artery called ``Freight Train'', and there are trains running 24 hours a day, so if you are interested, you may be interested.Additionally, there is no air conditioning in the ``corridor,'' ``coin laundry room,'' ``inside the elevator,'' and ``first floor front restroom.''●●(B)Even when two people stay together, you are only given one key, which is quite inconvenient. This hotel has something close to a "curfew," so it's inconvenient because of that.●●(C)Toiletries (amenities) are not placed in the room, but are placed next to the front desk on the first floor, so it can be a problem if you accidentally forget to take them. I want you to put it in your room.●●(D)There's only one elevator, so it's a pain when it's crowded. However, the trivia displayed on the LCD in the elevator is interesting (although I ended up reaching my destination floor before I finished reading it).●●(E)If you look closely at the photos on the hotel's official website, you can see this, but the chair facing the desk has no backrest, making it extremely tiring to work.For some reason, the chair with a backrest is next to the refrigerator.I think it would be better to reverse the chair arrangement.The official website proudly describes the quality of the beds, but the beds are of standard quality for a hotel.Please note that the rooms are equipped with free Wi-Fi, but there are no computers available for free use in the lobby. The Wi-Fi password and ID were the same in every room, so you don't have to re-enter it every time you stay, and the terminal remembers it, making it easy to use (those who worry about security shouldn't use free Wi-Fi in the first place).●●(F)Breakfast is not included for this accommodation fee. However, looking at previous reviews, it seems like breakfast was included...●●(G)It's called an air conditioner, and all the signs in the room are in English, making it difficult to understand.However, when it comes to toilets in unit baths, you choose which one is larger or smaller based on left and right rather than depth, so you don't have to worry about which way to pull the lever.However, the temperature of the bath, including the shower, is of course adjustable, but it is not of the type that allows you to directly set the temperature.Since I am the type of person who adjusts the temperature by adjusting the water and hot water myself, I think the facilities are old compared to the price of the room.●●(H)The past review that said "drinks are expensive" is referring to the price of the coin laundry in the coin laundry room, and not the price of the vending machine at the front desk or the coin laundry room (vending machine prices are generally ).In addition, in a coin laundry, even if other customers leave the washing machines and dryers unattended after they have finished using them, you will not know which room they belong to, and even if they have surveillance cameras installed, you will not be able to tell.I would like customers to have an obligation to write on whiteboards, such as ``This is being used by the person in room #●,'' to prevent situations where ``the next customer can't use it because the previous customer left it unattended.'' think.●●(I *If it hasn't been erased by overwriting, please search for "lack of sleep" in the reviews, but the hotel left an alarm for equipment that was no longer in use in the room without cleaning it up, and what's more, the front desk staff did not respond to the alarm.) Even though the alarm went off in the middle of the night and we were woken up in the middle of the night, even though they said, ``I just haven't cleaned it up and the batteries have been removed, it doesn't ring.'' This is the case that made me doubt the quality of this hotel the most.〇Is the customer service attitude average? There are individual differences among the staff, but on average it's like that.Additionally, security cameras (surveillance cameras) are not just blindly installed, but are also being monitored properly.If there is a customer behaving suspiciously, they will be checked immediately.This is reassuring, but...However, there is a noticeable lack of communication, such as when there is a problem with a hotel room, and even if you report it to the front desk, the staff at check-out is not informed (handover).〇(Again, if it hasn't been overwritten, you should still be able to read it by searching for "lack of sleep" in the reviews, and the alarm that the front desk told me was "Please don't worry about that alarm because you won't have to remove the battery anymore.") When the room suddenly rang at 3 a.m. and I had no choice but to check out late due to lack of sleep, I thought it was strange that I had to pay for the late checkout, but I couldn't believe that there was no apology from the front desk. To put it bluntly, it was a mistake worse than that of an online cafe, a mistake that a hotel in this price range should never make, and the lack of even an apology made me question the decency and morals of the entire hotel.〇Wouldn't it be better to use an AI camera or something like that and arrange the staff in such a way that messages and messages can be passed on from the staff on the shift before the shift to the staff after the shift? There may be a problem with the inability to share information between staff at the front desk.〇Please note that there are no cameras installed inside the coin laundry or elevators, although it goes without saying that there are no cameras inside the rooms.By the way, even though security cameras are strictly monitoring the elevator, anyone can ride the elevator, so it's not like you can't get on the elevator unless you insert the key.(J)The hotel's official website says, ``The cheapest prices are from the official website,'' but that's actually not the case. As a side note, for a while there was a regular review solicitation and a Rakuten-specific review submission solicitation at the front desk of the hotel, but that is no longer the case. Does that mean it was cheaper to go through Rakuten?Also, in response to a review, I think it said something like ``1 dozen juice'', but I've never seen anyone actually receive one, and even if they received 1 dozen, they wouldn't be able to carry it, so it would be a problem. Is it a typo?Honestly, I think it's a good idea to solicit reviews for a product in this price range that doesn't even include breakfast and features centralized heating and cooling controls. I don't think this will cause a flood of high reviews.

The staff responded politely and quickly to my request, which was very helpful.

The hotel is close to the station and the tap water is potable, so it's a great hotel when you get drunk.It would be nice to have breakfast, but if you can stay at this price, I don't think there is any need to add other services.

I have become busy

I think it's a bit of an old hotel, but the rooms are well-maintained and beautiful. It's close to Tokyo (around Ueno), so I think you can use it if you can't find a hotel in Tokyo.

It's quite a long post because I've expressed almost all of my thoughts, but it's all important, so if you're considering staying here, please read it all.Although it's a hotel I don't want to stay at again, I stay at this inn regularly (so-called regular lodging) because I have no other choice.I had written a review in the past, so I was planning on not doing another review, but I thought about it after reading other people's reviews, and there are some parts that I didn't write before, so I'm going to review it again.To summarize, there are many things that I can only think of as being aggressive in terms of facilities and prices because there are no rival hotels nearby.The fact that it's the only hotel within walking distance from Minami-Urawa Station is also an added bonus.It's not like it's a lord's business, but the facilities are not commensurate with the relatively high price of a business hotel, so we have to make a lot of assumptions.In addition, in this Google review, it seems that you should answer each item such as ``guest room'' and ``safety'', but each item is related and it is difficult to say which item, so I wrote a long sentence all at once. Thank you for your understanding.●●(A)After all, the most common opinion (review) is that, despite the high price (accommodation costs are higher than general hotels), the central control of air conditioning.If you search for "concentration," "all at once," "lack of sleep," "sleep," and "sleep" in the reviews, you'll get a lot of results (the same trend applies to reviews from other sources besides Google).The hotel's response was, ``This November (2023) has been unusually hot.'' However, it is difficult to adjust the temperature in autumn and winter due to fluctuations in temperature. It's cold, and to begin with, fall, spring, and early summer are also seasons where the temperature difference between morning and evening is large. This is by no means limited to a specific season. To be specific, there are even summer days in winter. More recently, the nights between June 1 and June 2, 2024 were cold.Even if you say central heating and cooling control,(1) You cannot turn off or turn on the air conditioner in just one room.(2) Overall aerial control like in this hotel (heating cannot be switched for each room, but it can be turned on and off)(3) Central control for each room at the nurse's station, which is common in hospitals, and while patients cannot change the settings, nurses can turn on/off and adjust temperature settings for each room. Many inns and guesthouses also do this.〇This hotel falls under (2) and is inferior to even a hospital. It's certainly better than (1), but when I look at other people's reviews, I can't help but think that an online cafe would have been better, with some saying they didn't get much sleep at all.It might be rude to compare it to an internet cafe (Necafe), but it can't be helped. Internet cafes are an exaggeration, but if you go one station to Urawa or Warabi, there are plenty of hotels at cheaper prices.Nowadays, central air conditioning control is impossible in this price range, and I can only think that they are trying to cover up the fact that there are no good hotels nearby with aggressive pricing and old equipment. I don't think this hotel would be able to survive in terms of facilities and price if there was a ●yoko inn or a super hotel nearby.I don't mind train noise at all, but there was a review that said, ``If you open the window, you can hear the train noise and it's so loud that you can't sleep.'' However, Minami Urawa is on the Tohoku Main Line and Takasaki Line (although they don't stop). There is a major artery called ``Freight Train'', and there are trains running 24 hours a day, so if you are interested, you may be interested.Additionally, there is no air conditioning in the ``corridor,'' ``coin laundry room,'' ``inside the elevator,'' and ``first floor front restroom.''●●(B)Even when two people stay together, you are only given one key, which is quite inconvenient. This hotel has something close to a "curfew," so it's inconvenient because of that.●●(C)Toiletries (amenities) are not placed in the room, but are placed next to the front desk on the first floor, so it can be a problem if you accidentally forget to take them. I want you to put it in your room.●●(D)There's only one elevator, so it's a pain when it's crowded. However, the trivia displayed on the LCD in the elevator is interesting (although I ended up reaching my destination floor before I finished reading it).●●(E)If you look closely at the photos on the hotel's official website, you can see this, but the chair facing the desk has no backrest, making it extremely tiring to work.For some reason, the chair with a backrest is next to the refrigerator.I think it would be better to reverse the chair arrangement.The official website proudly describes the quality of the beds, but the beds are of standard quality for a hotel.Please note that the rooms are equipped with free Wi-Fi, but there are no computers available for free use in the lobby. The Wi-Fi password and ID were the same in every room, so you don't have to re-enter it every time you stay, and the terminal remembers it, making it easy to use (those who worry about security shouldn't use free Wi-Fi in the first place).●●(F)Breakfast is not included for this accommodation fee. However, looking at previous reviews, it seems like breakfast was included...●●(G)It's called an air conditioner, and all the signs in the room are in English, making it difficult to understand.However, when it comes to toilets in unit baths, you choose which one is larger or smaller based on left and right rather than depth, so you don't have to worry about which way to pull the lever.However, the temperature of the bath, including the shower, is of course adjustable, but it is not of the type that allows you to directly set the temperature.Since I am the type of person who adjusts the temperature by adjusting the water and hot water myself, I think the facilities are old compared to the price of the room.●●(H)The past review that said "drinks are expensive" is referring to the price of the coin laundry in the coin laundry room, and not the price of the vending machine at the front desk or the coin laundry room (vending machine prices are generally ).In addition, in a coin laundry, even if other customers leave the washing machines and dryers unattended after they have finished using them, you will not know which room they belong to, and even if they have surveillance cameras installed, you will not be able to tell.I would like customers to have an obligation to write on whiteboards, such as ``This is being used by the person in room #●,'' to prevent situations where ``the next customer can't use it because the previous customer left it unattended.'' think.●●(I *If it hasn't been erased by overwriting, please search for "lack of sleep" in the reviews, but the hotel left an alarm for equipment that was no longer in use in the room without cleaning it up, and what's more, the front desk staff did not respond to the alarm.) Even though the alarm went off in the middle of the night and we were woken up in the middle of the night, even though they said, ``I just haven't cleaned it up and the batteries have been removed, it doesn't ring.'' This is the case that made me doubt the quality of this hotel the most.〇Is the customer service attitude average? There are individual differences among the staff, but on average it's like that.Additionally, security cameras (surveillance cameras) are not just blindly installed, but are also being monitored properly.If there is a customer behaving suspiciously, they will be checked immediately.This is reassuring, but...However, there is a noticeable lack of communication, such as when there is a problem with a hotel room, and even if you report it to the front desk, the staff at check-out is not informed (handover).〇(Again, if it hasn't been overwritten, you should still be able to read it by searching for "lack of sleep" in the reviews, and the alarm that the front desk told me was "Please don't worry about that alarm because you won't have to remove the battery anymore.") When the room suddenly rang at 3 a.m. and I had no choice but to check out late due to lack of sleep, I thought it was strange that I had to pay for the late checkout, but I couldn't believe that there was no apology from the front desk. To put it bluntly, it was a mistake worse than that of an online cafe, a mistake that a hotel in this price range should never make, and the lack of even an apology made me question the decency and morals of the entire hotel.〇Wouldn't it be better to use an AI camera or something like that and arrange the staff in such a way that messages and messages can be passed on from the staff on the shift before the shift to the staff after the shift? There may be a problem with the inability to share information between staff at the front desk.〇Please note that there are no cameras installed inside the coin laundry or elevators, although it goes without saying that there are no cameras inside the rooms.By the way, even though security cameras are strictly monitoring the elevator, anyone can ride the elevator, so it's not like you can't get on the elevator unless you insert the key.(J)The hotel's official website says, ``The cheapest prices are from the official website,'' but that's actually not the case. As a side note, for a while there was a regular review solicitation and a Rakuten-specific review submission solicitation at the front desk of the hotel, but that is no longer the case. Does that mean it was cheaper to go through Rakuten?Also, in response to a review, I think it said something like ``1 dozen juice'', but I've never seen anyone actually receive one, and even if they received 1 dozen, they wouldn't be able to carry it, so it would be a problem. Is it a typo?Honestly, I think it's a good idea to solicit reviews for a product in this price range that doesn't even include breakfast and features centralized heating and cooling controls. I don't think this will cause a flood of high reviews.