This is the first time I have ever stayed at a place that I was so disappointed in that I could not recommend it to anyone.I will not come again, and I recommend that anyone who is considering staying here in the future change to another accommodation. Not recommended, especially for families with small children.Normally it would be a waste of time and effort to write a review like this, but it was such a horrible place to stay that I couldn't help but write about it. .In conclusion, I think the owner is negligent in all aspects, including a lack of effort, a lack of self-reflection, and a lack of command and control.People who came to PICA Hatsushima around 2011 also wrote about what I felt this time. In other words, for the past 10 years, there has been no remorse (though there are times in Google comments where owners have responded to bad reviews and apologized). It is easy to see that the company has apologized to the customer and continues to operate without any change of heart.They only take money and create the best resort feeling on the internet, but in reality they are empty and empty, they genuinely seem to please the customers, how do they feel when they come to Hatsushima and want to have fun? I don't think Miri has ever thought about it either.The employees depended on the person, but there were several people who were pleasant, such as the person who was by the pool, the woman at the reception, and the Sarutobi reception staff.I understand that there is a shortage of staff on a remote island, but that doesn't matter to the customers. If we continue to operate our business with the mindset of just trying to get as much money as we can from our customers, without thinking about wanting them to have a good trip, and if something happens, we end up making excuses like we're short-staffed. I really hope that an inn like this will go bankrupt.I wonder if PICA was started to help revitalize the remote island of Hatsushima? I can imagine that, but it is also unfortunate that PICA and the island are not coordinating well.Before staying here, I went to a glamping facility in Tochigi, but staying in a tent there was much cleaner, and I was able to get in touch with nature, and the employees were very kind. It was a wonderful time, and I could feel their concern for entertaining the guests.This time, I was traveling with a family that included two children under the age of 5, but the following are the reasons why I think it is not suitable for families with small children.For hotels such as XIV, there is a bus from the port to the hotel, but for PICA there is no such bus. Therefore, walking with children takes longer than an average adult, and for our family it took about 20 minutes. I think staying overnight in the middle of summer like this time can be a burden on parents. In fact, are you in the lower grades of elementary school with other families? A girl who appeared to be crying and wanting to go home was also walking with her mother.Also, even if you arrive at the front desk of your accommodation, you will still have to walk. In order to reach your room, you have to climb several stairs that are not well maintained and then walk outside.It's no longer a vacation, it's some kind of training.I feel that the gap between the online resort feel and the actual training experience, as well as various feelings of lack, is leading to a decline in satisfaction.The food was delicious, but when asked if it was for children...Votan was more difficult than I expected, and I think the children found it worth the challenge.There were two pools with different depths, but in the shallower one for children, the floor was often slimy and there were insects floating around, making me wonder if they were really thinking about children. I thought. Honestly, I thought it was too bad for children.-------I will write down all the other details below, but there are so many things to complain about that I can't write them all here...First, I stayed at a premium villa, and as soon as I opened the front door of the room, a dead cockroach fell right in front of me. It should have been the best quality room at this accommodation, but...When I entered the room again, I found a large insect on the wall.Some of the curtains had come off their hooks and were in an untidy state, there was hair on the floor, and there weren't enough pillowcases.When I call the receptionist and tell them that there are dead cockroaches and insects in my room, I think the first thing I get is a sincere apology, but to my surprise, there was no apology at all.He started making excuses for reading as if he was reading a manual. The inn's motto is to enjoy nature, so it can't be helped. When I tried to speak, the receptionist over the phone kept talking.It seems that he doesn't even know the basics of service sales...Of course, his response at that moment was extremely inappropriate and unprofessional, and it doesn't matter to the customer whether he's a part-time worker or not, so I'm going to talk about this time. I would like to think carefully about what went wrong, and if I am going to be a receptionist in the future, I would like to think of myself as the face of the accommodation and provide a more responsible and courteous service. I think the problem lies with the owners and top management.Top management is always responsible for low morale in the workplace.Additionally, regarding the insects in the room, I am aware that since I am here for glamping, it is natural that there will be some insects.However, before staying here, I also experienced staying in a tent at a glamping facility in Tochigi. At that time, there were no dead cockroaches or insects in the tent. My hair wasn't falling either.So, no matter what the concept is, I think it's something that employees can do their best to keep the rooms where customers stay clean.If your style is to take care of insect extermination on your own, then I think you should be more polite about communicating this to your customers since you are asking them to do it themselves. It's strange to feel like it's normal.Also, I had the impression that the style of delivering dinner and breakfast together at dinner time did not take the guests' feelings into consideration.There is a real lack of consideration as there is a feeling of just doing the rest.What's more, there were no instructions on how to make a barbecue, and there were no instructions at check-in, so how should I proceed? ? ? When we were checking the contents of the book in the room inside Hatena Hatena, there was a simple explanation and we were told to watch a video using the QR code for more details. You don't get the feeling that you're just watching it, or that there's a lot of heart put into things like this.At the glamping facility in Tochigi, recipes are distributed during dinner, and verbal explanations are given (wipe the meat once with a paper towel, season it with herbs and salt and pepper, grill it over medium heat, then wrap it in foil. If you let it sit for a while, the residual heat will cook it nicely and make it delicious, etc.). I see, you can learn a lot, and you can feel that they put a lot of thought into making sure the food is delicious.We were told that the dessert ice cream after breakfast would be delivered by drone around 9am the next morning, but no matter how long we waited, it never arrived and we ended up checking out around 10am. This is supposed to be included in the price, so what do you mean it's not included?I don't think it's a huge amount of money, but how lazy is it to say you'll do it and not do it? That's my impression.It cost a total of 110,000 yen per night for 2 adults and 1 child, but the cost performance was poor and my satisfaction was low, so I don't even want to give 1 star.