I visited with a friend for sightseeing purposes.It was a guesthouse with a long history for pilgrims, and had the atmosphere of an old-fashioned country house.The food was perfect, but the customer service was very disappointing, and I think it was the lowest level of business and a disqualification.As the pilgrims were staying there, some guests were going to bed early, so we were asked to be as quiet as possible, so we were careful as well.However, even though I was careful, it must have been noisy.He came to my guest room several times to warn me, and then he also told my companion who was not in the guest room but was on the first floor while taking a bath or something.It was our fault for making them feel noisy. I sincerely acknowledge that.However, at breakfast, not only did he continue to complain about this, but even though he had heard that the accommodation fee was 7,000 yen, he suddenly referred to a part-time worker and said, ``If you can pay an additional fee, please give me 500 yen per person.'' I don't remember saying when I made the reservation that I would arrive in the morning, but I said, ``You said you were planning to arrive in the morning, right?'' I was about to say something.I also study law and am very knowledgeable about that type of law.If there is a possibility of this happening, the timing of the reservation should be made clear at least the day before, and if the arrival time was clearly stated in the email as being in the morning, it would not be possible to confirm it as of Saturday afternoon. It should have been.Instead, they made various claims as afterthoughts, but to be honest, was this punishment for being so noisy? This is an action that cannot be taken.She kept making excuses, said things that I didn't really understand, and acted in a dismissive manner, but in that case, it would have been better if she had just said, "I'd like to pay ◯ yen as an inconvenience fee." It's better.Even when checking out, he acted like he was telling me to go home quickly.I don't know if it was originally an inn for pilgrims only.However, does the attitude differ between those staying as pilgrims and the general guests? This is an attitude that could be seen as such.In that sense, this is a very unfortunate and extremely unpleasant response.