葉山THE・TERRACE HOUSE

We had a great time in a very stylish and wonderful space! !

I found it on Rakuten Travel and made a reservation.with my store staffUsed by 6 adults and 2 children.ArrivalWe started preparing the BBQ right away and enjoyed using the sauna around sunset.I enjoyed the sunset while watching the sea while soaking in the jacuzzi on the rooftop.It was great to be able to have a relaxing drink in the living room at night and have an extraordinary experience.The living room is very spacious with an open ceiling.It was great to have a sauna and BBQ while looking out at the ocean from the rooftop.The room was very clean and decorated with stylish pictures, which was very nice.It was great in any season, even in winter.I would like to come again in the summer.The person in charge was also polite and gave detailed instructions on how to use it.

I had been interested in this place since it had been featured on TV and the Tokyo Calendar, so I made a reservation. I was worried because of the bad reviews, but the person in charge contacted me via email in advance and also called me at the time of my stay to explain the facility.Adding more peopleIt was easy to apply for the option to use the sauna on-site and pay with PayPay.I took a sauna on the rooftop, took a jacuzzi, and watched the sunset while looking out at the ocean.I used it at night after dinner, and at night I filled up the jacuzzi and watched the starry sky, and the sauna was very nice. It was great 😊The indoor bath on the first floor also has a steam sauna, so I was able to indulge in the bath.The living room is spacious and there were only two of us this time, so next time we'd like to stay with several groups and have a barbecue. Repeat hotel confirmed 🏨 Thank you

One week before my stay, I received an email inquiry from the manager, and it took me less than 30 minutes to reply, but I didn't hear back from him until the day before my stay.After that, I tried to call them again, but they couldn't get through.I put them on answering machine, but they didn't call me back, so I also contacted official inquiries. When I thought I finally got a call, I received a reminder that I could make the optional payment until the day before, and that the check-in password would not be attached unless I filled out the accommodation list and consent form.Because it was the day before, I was unable to respond immediately because I had to read and input the PDF file on my cell phone, and because the request for signatures came in the day before.I contacted them many times, but since they contacted me the day before, they finally sent me the check-in password after replying, but I was nervous until the day before.Like other people's comments, I think there are many terms and conditions, and the contract should be posted in detail before staying.Also, I did not write down my contact information at the accommodation when I was traveling, so when I was staying there, the circuit breaker tripped, and I was in trouble because I couldn't get help right away. We managed to find the breaker location by ourselves.I have no complaints about the interior of the villa itself, but I have given this rating because of the lack of service. I have stayed at various other villas in the past, but this time I was staying at an expensive hotel, so I don't think they will be able to accommodate you or provide you with the terms and conditions. I don't want to use it again.

This is a whole house rental accommodation that I found on Airbnb. There were many rooms and we had a comfortable stay. The rooftop terrace was very nice and we were able to relax in the sauna and jacuzzi.

I checked in at 3:00 pm and quickly fired up the sauna for about an hour and a half, then entered the sauna and then prepared for the BBQ, and 7:00 pm passed in the blink of an eye, and I could only use the BBQ rooftop until 9:00 pm. Therefore, you cannot enjoy a leisurely BBQ. The fire ignition man was not in the place in the photo sent for explanation, so I looked for it and found the fire ignition man in a completely different place, but it didn't catch fire, and neither did the BBQ grill. Even though I tried to contact them quickly, I couldn't get through to them.I paid for the BBQ separately, but I have not received any response. .There is a fine for cleaning up the whole thing (I understand that it is necessary), and each one is quite strict, so most of your stay will be spent preparing and cleaning up. Of course I understand that there are manners, but there are a lot of rules!However, the interior is very clean and has a luxurious feel, and the floors are also cleaned, so I think it's a good idea to focus on that when using it!There was no response when I asked for a receipt for the reservation confirmation email and the details were strict, and when I emailed them on the day because I was having trouble using it, there was no response.I got the impression that they were quick to respond to emails when it came to depositing money and writing the contract before the day arrived...

It's adjacent to a neighboring house, so there were no complaints even if there was some noise.

I came here with 10 of my friends and the living room was beautiful with bountiful of colours. The living room had a large high quality tv with 2 artistic painting on the walls. The roof had a sauna that was pleasing to the eyes with a stunning view of the ocean.

I used it recently! There is also a sauna, and it was great to be able to relax in the outdoor air at this time of year! The sea was right there, so I'd like to use it in the summer as well.

The scenery was beautiful and amazing!I will be staying again!!