Hotel Zeil
7.2
Very Good(391 reviews)
Zeil 12, 60313 Frankfurt am Main, Germany
+49 69 21002164
+1
Hotel Description
Hotel Zeil is a charming, historic hotel located in the heart of Frankfurt, Germany, at Zeil 12, 60313 Frankfurt am Main. Established in 1835, this relaxed hotel provides an ideal base for both business and leisure travelers, offering a welcoming atmosphere with a rich sense of history. The hotel is situated at the end of the vibrant Zeil shopping street, a bustling commercial area filled with eclectic shops, casual eateries, and the famous Goethe House museum, making it a perfect spot for those who enjoy the lively energy of the city. Guests can easily explore the area and immerse themselves in the local culture.
The hotel features comfortable, casual rooms equipped with free Wi-Fi, TVs, minibars, and room service to ensure a pleasant stay. Upgraded rooms offer the added luxury of balconies where guests can relax and enjoy the views of the city. Whether you're here for business or pleasure, the rooms are designed to be a cozy retreat where guests can unwind after a day of exploring or working.
Hotel Zeil goes above and beyond in offering a range of amenities to meet the needs of its guests. A pet-friendly policy ensures that no one has to leave their furry friends behind, and the hotel is a smoke-free property. It also features a restaurant serving delicious Russian and European cuisine, where guests can enjoy a satisfying meal in a cozy, relaxed atmosphere. For those needing business services, the hotel has a business center and meeting room, perfect for hosting small events or conferences. The property also offers complimentary parking, making it convenient for those traveling by car.
When it comes to transportation and accessibility, Hotel Zeil is well-connected to public transport. The nearest public transit station, Konstablerwache, is just an 8-minute walk away, while Frankfurt Hauptbahnhof (main station) is easily reachable by taxi in approximately 12 minutes. Frankfurt Airport is also just a 30-minute taxi ride away, ensuring easy access for international travelers.
The hotel has put several health and safety measures in place to ensure the well-being of its guests, maintaining a clean and safe environment throughout their stay. These measures contribute to a comfortable and secure stay, whether you're here for a short visit or a longer stay.
There is no shortage of things to do around Hotel Zeil. Just a short walk away, guests can visit the Städel Museum, known for its impressive collection of European art from the Middle Ages to the present. History lovers will appreciate a visit to the Frankfurt Cathedral, with its Gothic architecture and Renaissance frescoes, or the Römerberg, a picturesque square lined with reconstructed timber houses and home to a museum and a Gothic church.
The hotel's location offers guests easy access to several popular restaurants in the area. These include Ariston Restaurant, a Greek eatery just a 2-minute taxi ride away, Ristorante Rustico, an Italian restaurant only 6 minutes away, and Mamma Forno, a Mediterranean spot just 1 minute away. For a taste of Sardinian cuisine, Ristorante Sardegna UG is just a 3-minute taxi ride away. German cuisine is available at Wirtshaus im Ostend, located about 7 minutes away by taxi.
Hotel Zeil offers a perfect combination of comfort, convenience, and access to all that Frankfurt has to offer. Whether you're here for a quick getaway, business, or an extended stay, this hotel invites you to experience its exceptional service and prime location in the heart of the city.
The hotel features comfortable, casual rooms equipped with free Wi-Fi, TVs, minibars, and room service to ensure a pleasant stay. Upgraded rooms offer the added luxury of balconies where guests can relax and enjoy the views of the city. Whether you're here for business or pleasure, the rooms are designed to be a cozy retreat where guests can unwind after a day of exploring or working.
Hotel Zeil goes above and beyond in offering a range of amenities to meet the needs of its guests. A pet-friendly policy ensures that no one has to leave their furry friends behind, and the hotel is a smoke-free property. It also features a restaurant serving delicious Russian and European cuisine, where guests can enjoy a satisfying meal in a cozy, relaxed atmosphere. For those needing business services, the hotel has a business center and meeting room, perfect for hosting small events or conferences. The property also offers complimentary parking, making it convenient for those traveling by car.
When it comes to transportation and accessibility, Hotel Zeil is well-connected to public transport. The nearest public transit station, Konstablerwache, is just an 8-minute walk away, while Frankfurt Hauptbahnhof (main station) is easily reachable by taxi in approximately 12 minutes. Frankfurt Airport is also just a 30-minute taxi ride away, ensuring easy access for international travelers.
The hotel has put several health and safety measures in place to ensure the well-being of its guests, maintaining a clean and safe environment throughout their stay. These measures contribute to a comfortable and secure stay, whether you're here for a short visit or a longer stay.
There is no shortage of things to do around Hotel Zeil. Just a short walk away, guests can visit the Städel Museum, known for its impressive collection of European art from the Middle Ages to the present. History lovers will appreciate a visit to the Frankfurt Cathedral, with its Gothic architecture and Renaissance frescoes, or the Römerberg, a picturesque square lined with reconstructed timber houses and home to a museum and a Gothic church.
The hotel's location offers guests easy access to several popular restaurants in the area. These include Ariston Restaurant, a Greek eatery just a 2-minute taxi ride away, Ristorante Rustico, an Italian restaurant only 6 minutes away, and Mamma Forno, a Mediterranean spot just 1 minute away. For a taste of Sardinian cuisine, Ristorante Sardegna UG is just a 3-minute taxi ride away. German cuisine is available at Wirtshaus im Ostend, located about 7 minutes away by taxi.
Hotel Zeil offers a perfect combination of comfort, convenience, and access to all that Frankfurt has to offer. Whether you're here for a quick getaway, business, or an extended stay, this hotel invites you to experience its exceptional service and prime location in the heart of the city.
The Most Outstanding Trait
1. Walking distance to Frankfurt Zoological Garden and the Museum für Moderne Kunst
2. 4 min walk to nearest public transit station (Konstablerwache)
3. Pet-friendly hotel, allowing guests to bring their furry companions
4. Complimentary parking for hotel guests
5. Close proximity to major attractions like Städel Museum, Goethe House, and Römerberg
6. Convenient access to Frankfurt Airport (30 min by taxi)
7. Russian and European cuisine served at the hotel restaurant
8. Business center and meeting room available for guests
9. Smoke-free property ensuring a clean and fresh environment
10. Comfortable, casual rooms with free Wi-Fi, minibars, and room service
9.2 Exceptional
Location rating
Top sights
Städel Museum
8 min
Frankfurt Cathedral8 min
Römerberg9 min
Goethe House12 min
Alte Oper8 min
Nearest locations
Mamma Forno
1 min
Ariston Restaurant2 min
Ristorante Sardegna UG3 min
Longobardis4 min
Römer Pils Brunnen4 min
Daheim in der Kleinmarkthalle4 min
Paulaner am Dom5 min
Restaurant MyFrankfurt5 min
See more Interesting locations
Good to know
| Check-in | 14:00 |
| Check-out | 11:00 |
| Location rating | 9.2 |
| Nearest airport | Frankfurt Airport |
| Travel time to airport | 30 min |
Nightly price (Only for reference price for sample day)
Check-in: Thu, Nov 21
Check-out: Fri, Nov 22
$82
$86
$86
$84
$101
$87
$87
$101
$102
$119
Recommended properties nearby
Location
Zeil 12, 60313 Frankfurt am Main, Germany
Airports:
Frankfurt Airport
Taxi: 30 min
Transit: 44 min
Transit:
Frankfurt (Main) Hauptbahnhof
Taxi: 12 min
Walking: 35 min
Konstablerwache
Walking: 8 min
Frankfurt Süd
Taxi: 11 min
Walking: 30 min
Frankfurt (Main) Hbf
Taxi: 12 min
Walking: 35 min
Frankfurt West
Taxi: 18 min
Walking: 58 min
Nearby locations
9.2
Exceptional Location
Innenstadt I
Busy commercial area with casual eateries & eclectic shopping, plus the Goethe House museum.
Top Attractions
Top Restaurants
Amenities and Facilities
Pets
Pet-friendly
Services
Front desk
Policies & payments
Smoke-free property
Food & drink
Restaurant
Breakfast
Wellness
No fitness center
No spa
Children
Kid-friendly
Internet
Wi-Fi
Pools
No pools
No hot tub
Reviews
100% reviews from partners and customers booking on Dinogo
7.0
92 reviews
Wonderful
34
Excellent
25
Good
7
Below Average
6
Not Good
20
Dzeni Dzeni
5/5
Very central. Nice staff
Room 4
Service 5
Location4
Fabian Focsaneanu
5/5
I was in the interest of business, the hotel prices were very high, I found this central hotel, clean and with polite staff!
Sabrina Thalhammer
1/5
Terrible
Service 1
Susanna
1/5
I was in this hotel a while ago and can only say one thing, terrible. The rooms are terrible, far from clean and the staff is rude.
NADINE KOCH
2/5
Unfortunately the shower was blocked, otherwise it was ok
Myrrdin Urnestone
2/5
Location right next to an Irish pub. And that was it for the positive part of the review. If you prefer non-oriental cuisine or a non-oriental ambience, you've come to the wrong place. Smoking is obviously only prohibited there for guests. The horizontal business is in the immediate vicinity, conveniently directly opposite the health department. Open drug sales in the surrounding area, including in front of the nearby police station. In the hotel you sometimes meet people who you had seen doing shady business on the street not ten minutes before. After all, the hotel obviously offers Asian massages for visiting men. Room...yes...clean and well maintained is different. Not recommended.
Mohamed Abdullahi Nouh
5/5
Nice service 👌
Room 5
Service 5
Location5
Anna Lechmann
1/5
My booking was canceled one day before the trip without giving any reason. It is unclear whether from Booking or the hotel. I was able to book again at the same price and thought I got lucky. No. The first evening I slipped in the bathroom and cut my elbow violently and it bled profusely. The shower tray in the shower cubicle is very flat and slippery, there are no handles or anti-slip coating/strips. By the way, it takes a very long time for warm water to come out. Ok, it can happen, I thought. I'm in my mid-30s and this bathroom is really not suitable for pensioners.The worst, however, was on the second night. When we got back to the hotel, we picked up the keys from the night staff. He was barely responsive; We suspect that he was under the influence of intoxicants, his facial expression and his eyes indicated this. In the middle of the night (just before 4am) we were woken up by loud screams. A woman was screaming like crazy, a male voice and loud music could be heard. First of all, it wasn't necessarily the hotel's fault - they were obviously guests. I called for a long time until I reached the night dispatcher. He came up and knocked on the rioting guests, but was completely ignored by them. I called several times, it didn't help. An emergency strategy must be in place for such a case, but the employee was completely lost and useless. In the end I had to call the police.We barely slept that night and it ruined our entire vacation day. But the best came later: neither a proper apology nor compensation nor an offer to check out later came. On the contrary: we still had to pay for the overpriced parking (15€/day, even though I booked with a parking space!!!). When I started to describe the situation and mentioned that the employee was not available at night, the immediate excuse was: "The employee is preparing breakfast." Customer-oriented thinking is a foreign word here! We felt in DANGER here.
Manuel Seebald
2/5
A nice hotel in the center of Zeil.There are some very good Turkish restaurants and Spätis around the hotel.The reception at the hotel was neutral, you got your room keys quickly.You quickly notice that this hotel is getting old and that the cleaning staff could definitely be more disciplined.The room was ok so far. Unfortunately the carpet was very stained and not vacuumed properly. Unfortunately, the headboard of the bed was very dusty and covered in lint, not very attractive and absolutely not beneficial for allergy sufferers like us.Without allergy tablets the night would not have been bearable.The bed was a little harder, but that's a matter of taste.The bathroom, however, was very clean! Unfortunately, the water pressure in the shower left a lot to be desired, as did the shower door, which could only be closed after precise balancing.I found it positive that the window front was well insulated; after closing the window, I could hardly hear anything from the city noise directly in front of the house.There is no minibar in the room, but there is a fridge with drinks downstairs at reception. The prices for this are okay.Conclusion: If you are in Frankfurt and need to spend a night comparatively cheaply, this hotel is fine.In my opinion, a lot needs to be improved for a longer stay!
Tim E
1/5
The worst hotel I've stayed in so far!Upon arrival I was “received” by a really VERY unfriendly woman - no hello, nothing. My key was thrown at me and I wanted to bring my suitcase to the room with my cousin who lives in the city - but that didn't happen because we were prevented from doing so by the lady shouting "CAN YOU READ". Then we noticed the sign saying “no visitors allowed” - absolutely disproportionate considering that we would have been down again within 2 minutes. Shortly afterwards I wanted to leave the hotel and was stopped again with the scream “PLEASE STOP READING” - apparently I wasn't even allowed to take my own room key with me (!!!) - I've never seen anything like that. My valuables are in the room and I'm paying for them, so based on what reason do I have to give up my own room key?? I don't have that much trust in the staff. When I returned, another employee handed me the key without asking for my name or ID - anyone can come and say they live in my room... everything was really poorly handled.About the room: It's smelly, in need of renovation, not really clean, there's hair everywhere and a lot of dirt and mold in the shower. Not reasonable.When I came back to the hotel late in the evening, the reception was empty and a young employee sleeping in the dining area looked at me confused - after asking several times, I finally got my key.All in all, below any standard that could even be expected from a hotel. Actually the hotel should be closed.
aysegul ozboya
4/5
It is centrally located, the rooms are clean. There was an Azeri gentleman working there, he helped us a lot. Thank you
EL
Ettore L
4/5
I had one night stay in this hotel. Situated perfectly for all the shops and Malls.|The room I had was pretty basic but clean with lovely hot shower and comfortable bed.|I will be returning to Frankfurt on a regular basis and will definitely stay at this hotel again in the future.
Firma KHM Rutt–Altwicker GbR
1/5
Unfortunately we had a disappointing experience at this hotel.After our employees arrived, you were directed to a parking space next to the garbage cans, for which we had to pay €15. After viewing the rooms, we had to cancel because the walls were very dirty and the room did not meet the expectations of a hotel room at all. Our employees felt thoroughly uncomfortable. We left the hotel. After contacting us in a timely manner and canceling the rooms, a credit for our payment was refused.The hotel is absolutely not recommended, even at this low price level.
Klaus Pirscher
5/5
My wife and I stayed at the Hotel Zeil for 2 nights, we were very satisfied.Room was clean and service was good, very friendly staff,The parking lot is monitored.Highly recommended for a short vacation.
Fatemeh Afg1377
1/5
Very bad behavior towards customers
H.A
1/5
Re: Unpleasant experience and restriction at the Hotel ZeilLadies and GentlemenI would like to share my disappointment with my recent stay at Hotel Zeil. Unfortunately, my experience was marred by a rude employee and unexpected restrictions.As soon as I arrived, I was greeted at reception by a staff member with a dismissive attitude, which made the atmosphere in the hotel not exactly inviting.Furthermore, the next morning I had the unpleasant experience that my companion and I, after briefly entering my room, were informed that no other person was allowed into my room. This seems disproportionate to me, especially since it only happened for a short period of time and because of an item that was forgotten.Such incidents significantly spoil the overall impression and leave me as a guest with an unpleasant feeling. I hope that you will take my complaint seriously and take the necessary measures to avoid such situations in the future.Best regards,
Gloria Orlandi
5/5
They are very nice.The room is large and well heated.
familienwahnsinn_bald_zu_viert
5/5
Everyone was super friendly and accommodating.Rooms are tidy and it is very quiet in the room, there is no street noise.We would love to come back.
Edwin Heinecke (DOEHN)
4/5
The hotel is a clean hotel located right in the city center. The service is very nice and helpful. Definitely recommended for a small budget.
Thomas Burke
5/5
Very impressed with the owner and staff.Clean rooms with cable TV, minibar, desk, wardrobe, and bathroom including shower. Easy 5 minute walk to Konstablerwache S/U-Bahn transit station. Lots of well-priced casual and sitdown restaurants nearby plus grocery/convenience stores.