Wilhelms Haven Hotel

We were given a room that was in total need of renovation and should actually no longer be offered. …

The room was adequate and relatively clean. The dog you brought with you cost an extra 10 euros per night - a surcharge that is now common, but which is still not really justified. …

The hotel has seen better days. The elevator and stairwell are in bad shape. The reception seems unprofessional. The room is very small and narrow. The bed was small and worn out. …

Great rooms, view of the street not so nice, but quiet. Very centrally located, everything is within walking distance.Parking directly opposite, costs 7 per day.Breakfast was very sufficient, something for every taste.We felt comfortable and would book it again if we came back.

Room was very bare, a picture above the bed would have been good.||Mattress extremely soft, rather completely worn out - I actually lay on metal springs for 3 nights. …

A very nice hotel in the immediate vicinity of the center. …

We were there as a couple (30 and 34 years old) on a short trip (Saturday to Monday).Neither of us are luxury oriented or have extremely high standards, but we really expect more for a 3 star hotel.At the reception you will find dark wood and a rather worn carpet, the whole thing has the charm of the 70s.The reception staff make an effort when they are there, more on that later.Checked in via a tablet in which you enter all the data yourself. We had the arrangement, hotel including entry to the aquarium.Got a room on the 2nd floor, took the elevator, that was the first and last time we used it, small, old, rickety, only half a lampshade.Arrived in the room, really nice, small, enough for two nights. Hopped onto the bed and hello springs and a small flat pillow. General condition: was renovated, but still didn't look like the pictures.But we didn't find any hair from other guests.Looking into the bathroom, if you're short and slim it's fine, I, with my 1.92m height and cupboard width, had a bit of a problem, the toilet was too close to the heater, the only option was to sit at an angle, the shower flooded despite the door being closed complete bathroom.At least a fan that did its job.The room didn't have air conditioning, thank god it wasn't very warm.So no expectations and it's good.There was one more thing: where are our tickets for the aquarium?Nothing in the email, nothing but paper form, okay again downstairs, with the stairs, the hallway and stair area, also seemed quite old and smelled strange.Arrived at the bottom, no one there, waited 5-10 minutes, still no one, so went back up.Then we went back in the evening, they apologized, they forgot about the cards, then they printed it out and everything was fine.We had booked with breakfast, so we went down in the morning.Positive: the selection at the buffet was very good, the taste was also good, there was really nothing to complain about.A little tip: get the coffee fresh from the machine, the finished coffee in the pots on the table is not a big deal.Ambiance: not modern or inviting at all, a bit dark, old-fashioned, like an old pub/village tavern, but not the kind of rustic nice but more like a parsonage.The location: very pleasant, quiet, you can quickly get to the city center, it takes about 45 minutes to walk to the aquarium.Actually quite central.Parking is quite difficult if you can't get a hotel space, but it's doable on the surrounding streets.Unfortunately, we can't necessarily recommend the hotel and we wouldn't book it again.

One star is actually too many.The hotel is not recommended for a longer stay. No towel racks in the bathroom. Drill holes with dowels in the tiles. Mattresses that obviously don't fit the bed and make you feel every spring. Furniture left in the hallway. Dirty carpets. Towels with stains or holes. Wishes or requests are noted but sometimes not carried out. Definitely not a recommendation and not a goodbye either.

Despite our short stay we felt comfortable and welcome. Cleanliness and rooms were great, check-in was quick and there was fortunately plenty of parking available. Quiet location, yet close to the center and an attractive breakfast selection.Small defects included the clarity of the hotel (long corridors, unclear signage, lots of twists and turns, the path from the entrance to the room was like a little adventure) and the elevator (very rickety, but currently under renovation) - otherwise an all-round great hotel with fair prices! We would be happy to come back and recommend it!

We were there for a visit. The breakfast was very rich. The rooms are well furnished. We'll definitely come back again :)