Mercure Hotel Hamburg City

8.4
Excellent
(2658 reviews)

Amsinckstraße 53, 20097 Hamburg, Germany

+49 40 236380

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Hotel Description

Mercure Hotel Hamburg City is a modern, sleek hotel located at Amsinckstraße 53, 20097 Hamburg, Germany, offering a comfortable and convenient stay for guests in the heart of Hamburg. The hotel is ideally situated, just 1.5 km from Hamburg Hbf train station and 4 km from St. Pauli Piers, providing easy access to key city attractions. Guests can explore the nearby sprawling harbor area, which includes the iconic Elbphilharmonie concert hall, the fascinating Maritime Museum, and nearby protected nature areas. The hotel’s design is contemporary and inviting, with a casual, cozy atmosphere that makes it an ideal choice for both business and leisure travelers. The rooms at Mercure Hotel Hamburg City are designed with comfort and practicality in mind, featuring free Wi-Fi, flat-screen TVs, and convenient work desks. Each room is equipped with tea and coffee-making facilities, ensuring that guests can enjoy a fresh beverage at their convenience. The spacious rooms are well-suited for relaxation, with some upgraded options offering additional amenities such as pull-out sofas and living areas. Some rooms even include complimentary minibars, making guests feel even more at home during their stay. Guests are welcomed to enjoy a variety of on-site amenities, including a casual cafe, a bar, and a sauna, where they can unwind and relax after a busy day. The hotel also provides a business center with 10 meeting rooms, catering to business travelers who require professional and comfortable meeting spaces. Mercure Hotel Hamburg City is pet-friendly, allowing guests to bring along their dogs during their stay. The hotel also offers a range of convenient services, including a bicycle rental service, which provides an excellent way to explore the city. The hotel has excellent accessibility, with easy connections to public transportation and major landmarks. Guests can reach Hamburg Central Station within a 4-minute taxi ride, and Hamburg Airport is approximately a 27-minute taxi ride away, ensuring smooth transportation options for both domestic and international visitors. In terms of health and safety, Mercure Hotel Hamburg City ensures that guests' well-being is a top priority, with measures in place to maintain a clean and secure environment. The hotel follows all health protocols and provides guests with peace of mind throughout their stay. When it comes to exploring the surrounding area, there is no shortage of activities and things to do. Guests can visit the Elbphilharmonie Hamburg, which is only 8 minutes away by taxi, or enjoy the Miniatur Wunderland, a fascinating model railway exhibit just 5 minutes away. Art lovers will appreciate the nearby Hamburger Kunsthalle, a major art museum, which is only 4 minutes from the hotel. For those interested in the city’s rich history, the Hamburg Townhall is 6 minutes away, while the International Maritime Museum Hamburg offers an extensive collection of maritime artifacts, just 5 minutes from the hotel. Dining options around the hotel are varied and excellent. Guests can enjoy a variety of cuisines from nearby restaurants such as Hobenköök Restaurant & Markthalle, which is just 4 minutes away by taxi, or Oberhafen-Kantine, a German restaurant only 3 minutes away. Ristorante Alitalia, an Italian restaurant, is just 5 minutes from the hotel, and for authentic German cuisine, Restaurant Im Sprinkenhof is only 8 minutes away. Another recommended dining option is Restaurant Spalding, which is 4 minutes by taxi from the hotel. In conclusion, Mercure Hotel Hamburg City offers an excellent base for guests looking to explore Hamburg, combining a central location, comfortable accommodations, and a range of convenient services and amenities. Whether visiting for business or leisure, guests are sure to find a welcoming and relaxing experience at this modern hotel.

The Most Outstanding Trait

1. The rooms are equipped with refrigerators and coffee makers for convenience.

2. Only a 3-minute drive to the Deichtorhallen, an iconic cultural venue.

3. Some guests have raised concerns about the bathrooms, but the overall service is highly praised.

4. The hotel features a well-regarded restaurant and an excellent breakfast buffet.

5. One of the few hotels in the area offering a sauna for relaxation.

6. Pet-friendly policies allow guests to bring dogs along during their stay.

7. Wi-Fi is available throughout the property, ensuring connectivity for guests.

8. Bicycle rental service available for those looking to explore the city at their own pace.

9. Close to Hamburg Central Station and major public transport routes, making travel easy.

10. Meeting rooms and a business center are available for corporate guests.


7.4 Very Good

Location rating

Top sights

Elbphilharmonie Hamburg
8 min
Miniatur Wunderland
5 min
Hamburger Kunsthalle
4 min
Hamburg Townhall
6 min
International Maritime Museum Hamburg
5 min

Nearest locations

Oberhafen-Kantine
3 min
Hobenköök Restaurant & Markthalle
4 min
Restaurant Spalding
4 min
Ristorante Alitalia
5 min
Erdapfel Hamburg
5 min
Curry 73
5 min
Olivio Bistro
5 min
Ristorante La Famiglia
6 min
See more Interesting locations

Good to know

Check-in15:00
Check-out12:00
Location rating7.4
Nearest airportHamburg Airport
Travel time to airport27 min

Nightly price (Only for reference price for sample day)

Check-in: Fri, Nov 29
Check-out: Sat, Nov 30
    Official Hotel

    $125

    Vio.com

    $117

    Clicktrip.com

    $114

    Booking.com

    $125

    Agoda

    $125

    Expedia.com.vn

    $125


Location

Amsinckstraße 53, 20097 Hamburg, Germany

Airports:

Hamburg Airport

Taxi: 27 min

Transit: 38 min

Bremen Airport

Taxi: 1 hr 17 min

Transit: 1 hr 52 min

Transit:

Berliner Tor

Taxi: 5 min

Walking: 23 min

Hamburg

Taxi: 6 min

Walking: 20 min

Dammtor

Taxi: 10 min

Walking: 42 min

Hasselbrook

Taxi: 12 min

Walking: 59 min

Hamburg Central Station

Taxi: 4 min

Walking: 22 min


Nearby locations

7.4

Very Good Location

Hamburg-Mitte

Sprawling harbor area with Elbphilharmonie concerts, the Maritime Museum & protected nature areas.

Top Attractions

Top Restaurants


Amenities and Facilities

Activities

Bicycle rental

Languages spoken

English

French

German

Spanish

Accessibility

Accessible

Accessible parking

Food & drink

Restaurant

Bar

Table service

Room service

Breakfast

Breakfast buffet

Wellness

No fitness center

Sauna

No spa

Pools

No pools

No hot tub

Rooms

Air conditioning

Refrigerator

Coffee maker

Minibar in some rooms

Pets

Pet-friendly

Dogs allowed

Parking & transportation

Parking

Self parking

Services

Front desk

Baggage storage

Full-service laundry

Elevator

Social hour

Wake up calls

Gift shop

Housekeeping

Policies & payments

Smoke-free property

Credit cards

Debit cards

Cash

Business & events

Meeting rooms

Bathrooms

Private bathroom

Bathtub in some rooms

Shower

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas


Reviews

100% reviews from partners and customers booking on Dinogo

6.6

10 reviews

Wonderful
1
Excellent
4
Good
2
Below Average
3
Not Good
0
JM

Juan M

5/5
This hotel was incredibly comfortable, with a great breakfast that had plenty of options. The location is convenient, making it easy to reach the city centre and other important points of the city. Overall, a pleasant stay and a nice experience that I would recommend to others.

BL

Bryan L

2/5
Booked this hotel based on pictures that show the rooms overlooking the water, when in fact 50% of the rooms overlook an apartment block and parking lot, including ours.  …

EB

Emira B

4/5
Emily at Mercure Hamburg City Hotel was incredibly helpful during my stay. With no taxis available due to a major event, she spent 40 minutes finding alternative transport options, even giving me an umbrella when walking was the last resort. Her dedication ensured I made my train on time—thank you, Emily!

SN

Saniya N

4/5
We stayed at the Mercure hotel for 2 nights. They have good and decently spacious rooms! The staff are helpful and try their best to support the guest. Overall I would rate their service amazing! …

Cover Image for Sofia O

Sofia O

4/5
We had a nice stay, everything was super clean. We found the room a bit small for 4 people (2 adults 2 kids). Sofa bed wasn’t made so we called reception and someone came within 5MINS to fix this for us.We found the breakfast very expensive (78€ for 2 adults 2 children). There was obviously a good variety of food but still didn’t justify the price. We went around the corner the next day and had breakfast at the cafe for half the price.Overall we can recommend the hotel as rooms were clean, well situated for our stay and staff was friendly. Also bus stop was within a couple minutes walk.

FR

Fer R

2/5
Very average. Not worth the price in my opinion.|Location is ok. Industrial area with no many places to eat or go on evenings. I personally needed a taxi in and out a couple of times a day.|Pictures on website shows rooms with kettle. …

Cover Image for Jozef K.

Jozef K.

2/5
There is quite a list:1. Check in: This guy at check in was pretty arrogant. I came to the reception desk and he continued to type on his keyboard. Then after a minute he asked me "WHAT!?" which sounded more like "Why the f*"ç% are you bothering me?" Which took me a bit aback, I was expecting a much nicer approach from desk. I believe the guy, didn't have a chain to his leg, so if he doesn't like a job, he can quit straight away.2. Cleaning: It was announced that room cleaning will be done, as hotel would like to be more environment friendly. Which is fine I guess, but as 4 star hotel, rooms should be cleaned every day and we didn't get any kind of compensation for not doing it. But what is much worse, we stayed in hotel from Sunday to Saturday and our room was cleaned once!!!! Managers preparing sheets for cleaning should be fired straight away, as they don't understand concept of "every second day" obviously. Even though the room was cleaned on Tuesday, the utilities were not filled up. So, on Friday I had to go to the front desk and ask for toilet paper!!!! How would you react staying in 4* hotel and you need to go downstairs and ask for toilet paper because somebody was not able to fill it in in 4 days???3. Restaurant: Only for breakfast, which was decent, though we missed some thinks (to be able to boil eggs as I wish, not able to cope with many customers, waiting for new plates or glasses, ...). But we arrived one evening to the hotel and we were hungry, and it was announced that restaurant is closed, and we can have something to eat in a bar. Which in the end was not as bad as expected, but the number of choices was pretty limited.4. Bar: My kids found a flyer were it was announce that in hotel bar we can have Kids Cocktail. They were quite excited but when I asked, lady at the bar said that she never heard about it. False advertisement?5. Air conditioning: Not existent, which is not big deal in Hamburg, but we had a few nights where temperature was around 30C, and we struggled a bit. I reported it to the front desk the next day and the lady at the front desk said she would send someone to check it. But, then a few days later, when I talked to manager in regards cleaning of our room, I have asked here about the air con and she said, there is no complaint registered for air con in my room! So actually, two things, one is that air con is not working at all and second, front desk don't give a f”*ç% what guest’s problem are.6. Dirty linens: Already when we arrived, I noticed on my pillow a yellowish stain, but it was old. So, I thought, alright hopefully they will change it in two days. I put a pillow stain side up, so it was immediately noticeable, but nobody cared ...7. Trendy, but unpractical furniture. At first, we liked the interior of the rooms, but only until we tried to open a wardrobe or bar. It is squeaking a lot and loud. So loud, that other night I was woken up by the noise from other room ... Is it so much to ask to put some oil or bearings on moving parts?

Cover Image for Kamil Wiśniewski

Kamil Wiśniewski

3/5
Huge mistake.We choose this place with friends to spend couple nights during Euro2024. Unfortunately it was a huge mistake.The bed is comfortable - that’s all of the pros list.No kettle to make coffee or tea in hotel room, even not a free bottle of water! You can choose water from minibar for 5€.Coffee in the lobby at 12:00? Impossible… Main restaurant is closed after breakfast, and lobby bar starts at 15:00 so You can not get anything there. If You miss breakfast time You can be sure You won’t get anything here at the hotel. No way, everything is closed. Want to spend some time with group of friends in the lobby after a long day in the lobby? Forget about it!They’re closing lobby bar before midnight so of course You can not get anything there, theremore if You bring Your own beer it’s also prohibited to sit there and drink it… Inside and outside.They even closed patio and hide ashtrays to avoid guests sitting outside.Rude staff told us „You can go to Your room ”.So if You want to do here something more than just sleeping it is not a good place to choose. I really do not recommend that place. I travel worldwide and that’s a strangest hotel with strangest rules I’ve ever been. I’ll never back again.

Cover Image for Gissur Erlingsson

Gissur Erlingsson

3/5
This is a perfectly practical Hotel, a bit off the beaten track, but only a 15-20 min walk from the more central places of Hamburg. The quarrell you migh have is that the aircondition was sub par, particularly considering the hot days/evenings of July.Breakfast was good, but crazy crowdy after 9 (first day), but almost empty pre-8.

Cover Image for Adriano Chaves

Adriano Chaves

4/5
To Build the fridge and Wardrob as a container was not a good idea. It makes too much noise. It wakes up kids or they want to play with it, as open and close and hit, to make much more noise.Bus in front, Edeka walking distance and good breakfast at Cafe Irma.