ibis Hamburg City

8.0
Excellent
(2818 reviews)

Amsinckstraße 3, 20097 Hamburg, Germany

+49 40 3099860

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Hotel Description

ibis Hamburg City, located at Amsinckstraße 3, 20097 Hamburg, Germany, is a modern, budget-friendly hotel nestled in an artsy district that offers guests easy access to a wide array of cultural experiences. The surrounding area is known for its vibrant art scene, with galleries, the Hamburg Central Library, and the annual Münzviertel Street Festival all within close reach. The hotel is a mere 9-minute walk from the Spaldingstraße train station, offering excellent connectivity to public transportation, making it a convenient choice for visitors who want to explore Hamburg. Guests can also take advantage of the proximity to famous landmarks like the Elbe Philharmonic Hall (just 2 km away), as well as the lush Planten un Blomen gardens (5 km away). The hotel features sleek and colorful rooms equipped with free Wi-Fi, flat-screen TVs, en-suite bathrooms, and desks. The rooms are designed to create a cozy, relaxing atmosphere for all guests, with contemporary accents and a comfortable layout.
The hotel’s stylish restaurant serves both regional German and international cuisine, and the walls are adorned with unique artwork, adding an artistic flair to dining experiences. There is also a 24-hour bar, perfect for unwinding after a day of sightseeing. For those who want to explore more of Hamburg's cuisine, ibis Hamburg City is situated in a vibrant neighborhood with plenty of nearby dining options.
The hotel offers a range of special amenities to enhance the guest experience, including high-speed internet access, bicycle rentals, and multilingual staff (Dutch, English, French, German, Italian, Portuguese, Spanish). For added convenience, the hotel is fully accessible, with accessible parking spaces available and an elevator for easy access to all floors. The pet-friendly policy, allowing both dogs and cats, ensures that guests can bring their furry companions along on their journey.
For guests arriving by public transport, there are several transit options nearby. Hamburg Airport is just a 25-minute taxi ride or a 35-minute public transport journey, while Bremen Airport is about 1 hour 20 minutes away by taxi. Within walking distance, guests can reach the Hauptbahnhof Süd in approximately 8 minutes or Steinstraße in just 7 minutes.
The hotel’s health and safety measures include daily housekeeping, smoke-free property, and secure baggage storage, ensuring that guests have a comfortable and worry-free stay.
Guests can explore various activities during their stay, from sightseeing tours to exploring nearby parks, art museums, and historic landmarks. Popular attractions like Miniatur Wunderland, the world’s largest model railway exhibit, and the Hamburger Kunsthalle, an impressive art museum, are just minutes away from the hotel. Other nearby landmarks include the Hamburg Townhall, known for its neo-Renaissance architecture, and the beautiful Planten un Blomen park.
When it comes to dining, the surrounding area offers a variety of excellent options. Some notable restaurants include the iconic Altes Mädchen, a brewery with local dishes; the fine-dining Restaurant Haerlin, specializing in gourmet cuisine; or the stylish Fischereihafen Restaurant, serving seafood delicacies.
Whether you're visiting Hamburg for business or leisure, ibis Hamburg City promises a welcoming atmosphere, comfort, and convenience. We invite you to experience all that this vibrant hotel has to offer, ensuring a memorable stay in the heart of Hamburg.

The Most Outstanding Trait

1. Walking distance to the Deichtorhallen and the Museum für Kunst und Gewerbe Hamburg

2. 7-minute walk to the nearest public transit

3. Guests have mentioned "waffles" 22 times as a standout feature

4. Pet-friendly with allowances for both dogs and cats

5. Multilingual staff available to assist guests in Dutch, English, French, German, Italian, Portuguese, and Spanish

6. Accessible hotel with wheelchair-friendly parking and facilities

7. Air-conditioned rooms with free Wi-Fi and flat-screen TVs

8. On-site restaurant serving regional German and international cuisine

9. 24-hour bar with a comfortable atmosphere for relaxation

10. Close to major attractions including Elbphilharmonie Hamburg, Miniatur Wunderland, and Planten un Blomen

11. Self-parking available for guests with private vehicles

12. Smoke-free property ensuring a healthy environment for all guests


8.8 Excellent

Location rating

Top sights

Elbphilharmonie Hamburg
6 min
Miniatur Wunderland
5 min
Hamburger Kunsthalle
9 min
Hamburg Townhall
9 min
Planten un Blomen
9 min
See more Interesting locations

Good to know

Check-in15:00
Check-out12:00
Location rating8.8
Nearest airportHamburg Airport
Travel time to airport25 min

Nightly price (Only for reference price for sample day)

Check-in: Fri, Nov 29
Check-out: Sat, Nov 30
    Official Hotel

    $108

    Hotels Ugogo

    $103

    Clicktrip.com

    $104

    Booking.com

    $108

    Agoda

    $108

    Stayforless

    $105


Location

Amsinckstraße 3, 20097 Hamburg, Germany

Airports:

Hamburg Airport

Taxi: 25 min

Transit: 35 min

Bremen Airport

Taxi: 1 hr 20 min

Transit: 1 hr 48 min

Transit:

Hauptbahnhof Süd

Walking: 8 min

Steinstraße

Walking: 7 min

Dammtor

Taxi: 8 min

Walking: 32 min

Hauptbahnhof Nord

Walking: 13 min

Hamburg Central Station

Walking: 12 min


Nearby locations

8.8

Excellent Location

Münzviertel

Artsy area known for galleries, Hamburg Central Library & the annual Münzviertel Street Festival.

Top Attractions


Amenities and Facilities

Activities

Bicycle rental

Languages spoken

Dutch

English

French

German

Italian

Portuguese

Spanish

Accessibility

Accessible

Accessible parking

Food & drink

Bar

Table service

Breakfast

Breakfast buffet

Wellness

No fitness center

No spa

Pools

No pools

No hot tub

Rooms

Air conditioning

Minibar

Pets

Pet-friendly

Dogs allowed

Cats allowed

Parking & transportation

Parking

Self parking

Services

Front desk

Baggage storage

Elevator

Wake up calls

Housekeeping

Policies & payments

Smoke-free property

Credit cards

Debit cards

Bathrooms

Private bathroom

Shower

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas


Reviews

100% reviews from partners and customers booking on Dinogo

6.8

10 reviews

Wonderful
2
Excellent
2
Good
4
Below Average
2
Not Good
0
Cover Image for Ramy Sleiman

Ramy Sleiman

3/5
Unfortunately, I was quite surprised and disappointed by the rude treatment my family and I received from your receptionist during check-in. After a long 7-hour flight, I expected at least a basic level of respect and hospitality, but that was not the case.There was a misunderstanding regarding my reservation. I had specifically booked a connected room, but it seems this request was not communicated to your hotel by the reservation agent. While I understand that mistakes can happen, this does not excuse the disrespectful behavior from your staff. Fortunately, your manager stepped in, handled the situation professionally, and did an excellent job resolving the issue.This is not the only time I’ve encountered problems with staff behaviour at your hotel. On a different occasion, I experienced a similar issue which further added to my concerns. For instance, one of your bar staff questioned me in front of other customers about why I had a voucher for free drinks, suggesting that such vouchers are typically only given to guests who complain. This was both embarrassing and unprofessional.These incidents make me feel that some of your staff may lack the necessary training in hospitality. I strongly encourage you to invest more time and resources into hiring the right people and providing adequate training to ensure all guests are treated with the respect and professionalism they deserve.Thank you for your attention to this matter. I hope my feedback will be taken seriously, as I believe it can help improve the experience for future guests.

Cover Image for Jim Schoen

Jim Schoen

5/5
Fantastic service sets this hotel apart. Rooms are adequate/basic, nothing fancy but large enough and clean. Location good - between train station, old town and river - short walk to train station. EXCELLENT VALUE.

Room 3

Service 5

Location4

PH

Philip H

4/5
The hotel is well situated for access to metro, central station and with a 20 minute walk you can access Hamburgs main attractions. Reception staff were friendly and helpful. …

Cover Image for Erik Schütze

Erik Schütze

3/5
We expected more from a 3-star hotel. The rooms are rather small, the tap only has cold water and the beds were uncormfortable, as they only provide one pillow option per person and only one blanket. The service staff was okay, but at first they could not even find our booking and tried to get us to pay even though we paid in advance.

Room 2

Service 2

Location4

Cover Image for Ana Rodrigues

Ana Rodrigues

2/5
Unfortunately we had really big problems with the cleanliness of the rooms, which meant changing rooms, a waste of time and unnecessary stress. The staff was however great, the location and breakfast too.

Room 2

Service 4

Location4

Cover Image for Mark Charrington

Mark Charrington

5/5
I stayed for four nights and slept well the location was ideal for my plans. The breakfasts were good the only niggle was that the soap dispenser in the shower seemed to be the wrong way round so only gave out soap when it was facing the wall. However this could be to minimise the amount dispensed as very little is needed because the water is very soft.

Cover Image for Neil

Neil

4/5
Room was ok, air con isn’t great at this hotel and opening the window wasn’t an option due to loud bar nearby. Other than that the staff where friendly and helpful and it’s in an excellent location for exploring Hamburg just 10 minute walk from central station and with U bahn station Strienstraße just a few minutes away also .

Room 4

Service 5

Location5

Cover Image for Nora Mrs.

Nora Mrs.

3/5
Rooms are extremely small! U can't move a foot in there and it gets way worse when traveling with babies who need an extra crib and a space for their stroller. Not really nice for families :(

Room 1

Service 3

Location3

Cover Image for Stéphanie Krepelka

Stéphanie Krepelka

2/5
I stayed 3 nights at Ibis Hamburg City and was very disappointed. Despite having a "Do Not Disturb" sign on my door, housekeeping entered my room twice without waiting. This happened around 10:20 AM and again 40 minutes later, well before the 12:00 PM checkout time, causing significant distress and waking me up abruptly. Additionally, I was asked to pay €2 to store my luggage, which felt inappropriate given the morning's disruptions and my Platinum membership. While the fee was eventually waived, the overall experience highlighted a lack of respect for guest privacy and inadequate staff training or even common sense. I hope the hotel addresses these issues for future guests.

Cover Image for Rudolf Gumbsch

Rudolf Gumbsch

3/5
It's a decent hotel. You get what you pay for, a room. Air-conditioning is a bit weak but it still works. Breakfast is expensive if not included in the room. Rooms are clean. Abit inconsistent on the cleaning part, sometimes they take the trash sometimes not even if they been in the room every day to make the bed.

Room 4

Service 3

Location3