Viridian Apartments, Bloomsbury

I just spent two weeks in Flat #2 at 33 Coptic St while working in London. Overall, this was a nice place to stay, because the location is fantastic and it was clean. However, there are some significant issues with the flat that people should know before booking it.First of all, it's small, but that should not come as a surprise because it's in the middle of London! Flat #2 is a studio, and I've attached photos. The flat is like a railroad flat, long and thin. It has one window in the back that opens up (no screen, because England), and you can only make it be fully open or closed, because it's not fully functional. I was so glad for that window, though, because the A/C unit in the flat was broken!There is a TON of storage in the flat, which is great, especially for long stays. There is a kitchenette that is convenient and a small fridge that works well. There is no hob, but there is a toaster oven, a kettle, a microwave oven, and plates/bowls/cutlery/glasses/cups. The bed is not comfortable, as it seems to sit on an uneven frame. I made it work, but it sucked. The mattress would probably be fine if the frame was level, but if two people were sleeping in this bed, one would roll onto the other!The shower has good water pressure, but it's small and very slippery! I was always worried about slipping and nearly fell coming out of the shower a few times. If I was going to be there longer, I would have purchased a non-slip mat, and I recommend anyone staying there bring one with them. Also, the shower curtain is about 30 cm too short, so water gets ALL OVER THE TOILET AND BATHROOM FLOOR anytime you take a shower. Since you only get a couple of towels for a week(!), it is a pain!The bathroom makes this flat inaccessible to people with major mobility issues. It's just not safe and you can see from the photo how getting into the shower is an obstacle course because the toilet is right in front of it.Because it's Central London, and because the flat is on the ground floor, on the street, and right next to the building entrance, I recommend ear plugs for nighttime rest. I was able to sleep without noise issues because of them.They clean the flat once a week, but didn't remove my kitchenette garbage for the two weeks I was there, which I think was an oversight. Otherwise, they did a good job cleaning and it was clean when I got there (except the back window was filthy), but they are stingy with the towels. Bring more!The television has loads of channels and works well, and also includes BBC iPlayer, Netflix and Apple TV. There are plenty of plugs around the flat, too, and there is a dedicated Wifi station included that was reliable the whole time I was there, which was awesome. There is also a safe for valuables.Another thing is that there are loads of bright track lights on the ceiling, but no softer lights for the night. There is literally no lamp by the bed, but there are a bunch of empty bottle vases(!) So you need to use the TV or buy a little lamp if you want mood lighting, want to read before bed, or just want to wind down.One thing that's important to mention is that I feel like the people managing it are not responsive to issues. My colleague in #3 did not get the fob needed to enter the building on her key ring, and she contacted them right away about it. They said they would get her one quickly, but she never heard back for the rest of our trip! (We were there two weeks!) That's dangerous because she had to rely on the inconvenient lock box, which was hard to open. My flat's lockbox was mounted so high that I struggled to open it (I'm 5'7")! But at least I had a fob and key.I understand that service and accommodations expectations in the UK can be at a lower standard than in my home country (USA), so I was able to roll with these issues. However, it's crucial to know that what you're paying for is the location, which is so fantastic for Central London. You're not paying for luxury. Also, if you have mobility issues, particularly getting in and out of the shower, skip this flat.

We selected Flying Butler - 50 Vincent Square London for its location (which was very good) and for the fact that it had a washing machine/dryer. …

FALSE ADVERTISING SCAM!!!Do not book these apartments, you will be allocated a tiny box room, with a small double bed which has no headboard! An accurate representation of room is not shown within any of the photos online and after contacting customer service I was told ‘we’ll escalate your concern and someone will be in touch shortly’, they did not contact me throughout my stay.Don’t spend your money here, it’s really not worth it!

the photos are fake!!! the studio is not even close to what we saw in the photos ( i know that the studios are different but booking showed the studio that we choose and it was not the same!)studio we thought we book was with a kitchen but no, there was no kitchen. there was only sink and microvave. It does not count as kitchen. and the kitchen utilities we thought we will have was, cooker, oven, and like a normal kitchen. but there was not. and it was written that studio has a washing machine but there was not any. so, dont be tricked by this apartments. and we sent an email that this is not what we book, we dont have the things that you said. they say, it is. lol.the room was dusty! we put our luggage on to the wardrobe and dust came out like 3 cm dust!and there was no cleaning! they did not even put an extra toilet paper. we had to buy one. only good thing was the location and the shower was very good for this place. also, the bed was not a double bed. it was a little big single bed. you cannot sleep comfortable with your partner in this bed. and it was very soft, so that the light one slides to the heavy one’s side. like an air bed.overall, it is not nice that you trick people with those photos.Also, wifi was off every 5 mins. And the air conditioner did not work. And there was no windows that you can open.