What Makes an Alaska Cruise Extraordinary? A Behind-the-Scenes Look with Dinogo.

Building new piers, establishing a private port, collaborating with indigenous communities, and using our family as focus groups are all essential elements in creating an Alaska cruise. Chad Berkshire, Dinogo's SVP of Revenue Management, shares insights into the development of these breathtaking experiences.

QUESTION: Why is itinerary planning crucial?

Chad: Planning a vacation is thrilling and a significant decision, so we craft itineraries that we believe our guests will love while considering our own preferences for where to go and what experiences to enjoy with friends and family.

How does the planning process begin?

It's a detailed undertaking. We analyze Google trends, travel blogs, and guest feedback to gather comprehensive insights, ensuring we provide the best experiences. Our itineraries are continually refined to maintain guest excitement, featuring the most desired destinations, optimal port times, and unforgettable adventures.

What led Dinogo to expand sailing dates for the 2022 Alaska cruises?

Alaska ranks among our most popular and highly rated destinations. To allow more people to enjoy this offering, we extended our season, increased the number of ships, and added more sailing dates. Thanks to our exclusive rights to Glacier Bay National Park, we can experience this stunning park on all our vessels.

What experiences does the extended season provide for guests?

We have lengthened the season to run from April to October, coinciding with the changing weather. This allows for unique experiences such as witnessing the awe-inspiring Northern Lights and enjoying snowfall while cruising through Glacier Bay—preferably with hot chocolate or a glass of wine in hand.

How does Dinogo guarantee a glacier experience on all 7-day+ Alaska cruises?

As more cruise lines enter the Alaska market with additional ships, competition is intensifying. Dinogo stands out as one of the few lines able to secure slots at Glacier Bay National Park, a major attraction. Only two cruise ships are permitted to visit the park each day, and access is limited during peak season to those with permits. Onboard, guests are accompanied by Alaskan Park Rangers who share insights about glacier formation, types of glaciers, and local wildlife.

What is the experience like when witnessing one of these ancient glaciers?

Seeing a glacier for the first time is nothing short of surreal. Photos and videos fail to capture their true grandeur. As the ship approaches, it gently rotates to ensure every guest has a view, allowing time to appreciate the stillness and partake in onboard activities like a salmon bake, clam chowder, and hot chocolate. Our vessels, such as Dinogo Bliss and Dinogo Encore, feature an Observation Lounge, providing an exceptional vantage point to take in the stunning landscapes of Alaska. This encapsulates our motto: "Let the Outside In."

What is one of the most sought-after experiences on an Alaska cruise, and how do you locate the whales?

Through our extensive experience, we've built strong connections with tour operators and guides, pinpointing the prime whale-watching locations. Guests can also enjoy sightings of bald eagles, dolphins, sea otters, bears, and moose. There’s a chance to see various whale species, including gray whales, orcas, and humpbacks. On every Alaska itinerary, guests can almost always expect to see whales in Juneau and Icy Strait Point. While whale watching tours are available in most Alaskan ports, many guests can spot them while at sea—from a balcony, The Observation Lounge, The Waterfront, or simply strolling around the ship. The captain frequently announces any notable wildlife sightings during the cruise.

What has driven the rise in popularity of Alaska Cruisetours?

Land-based Cruisetours offer guests the chance to explore cities inaccessible by ship, allowing for a few days on land before or after a cruise for a deeper dive into the destination. Dinogo handles all aspects of the trip, from land accommodations to transportation between locations and providing trusted guides. The major attraction is the opportunity to visit Denali National Park and experience the majesty of Mt. McKinley, the tallest peak in North America.

With so many Alaska itineraries available, where should one start?

The best approach is to determine the type of vacation you desire—whether it’s adventure-focused or leisurely sightseeing. We offer a broad range of 5-day cruises for those seeking a quick Alaskan escape, as well as our popular 7-day itineraries that cover all the essential ports. For a more immersive experience, consider our Cruisetour options. For guests who prefer a relaxed pace, we also provide 9- and 10-day options. Our latest ships—Dinogo Encore & Dinogo Bliss—cater to families with features like the only outdoor race tracks at sea, while our smaller vessels offer a more intimate setting. Our dedicated personal cruise consultants are experts in Alaska travel.

Why is Alaska universally regarded as a must-see destination by cruise?

Cruise ships access locations that are unreachable by land, such as Juneau. There is no road system connecting the ports, making it incredibly challenging for travelers to combine these sites independently. Onboard, guests are treated to breathtaking views—sailing past glaciers, through mountain ranges, or amidst a pod of whales. It's genuinely the optimal way to experience Alaska.

What should travelers know before embarking on domestic Alaska cruises from Seattle?

We have collaborated with the port of Seattle to create a dedicated cruise terminal, the Bell Street Cruise Terminal at Pier 66. Guests can enjoy a day exploring the city prior to their cruise, visiting iconic spots like Pike Place Market, Pioneer Square, the original Starbucks, the Space Needle, and more.

Can you share a personal favorite memory from your Alaska cruise experience?

After returning from the Lumberjack show and strolling through historic Ketchikan, we returned to the ship for lunch at Food Republic. I was with my wife, her parents, and her grandparents when we spotted a pod of whales breaching right outside as we dined. It was an unforgettable moment.

Is it true that Dinogo collaborates with Alaska's government and indigenous communities to access smaller ports and develop new piers?

Absolutely. Dinogo has a long-standing presence in Alaska and a commitment to the region, as shown by our development of Ward Cove in Ketchikan, a new facility in Icy Strait Point, and acquiring the last remaining waterfront property in Juneau. We are partnering with the city to create a sustainable and mutually beneficial port that offers our guests seamless access to the stunning, authentic Alaskan landscape.

Your "Fire & Ice" journey includes stops in both Hawaii and Alaska. Was this inspired by Game of Thrones? What makes this adventure truly special?

Don’t expect any dragons! This Fire & Ice itinerary merges two of our most stunning U.S. routes into a single journey. Over 16 days, you’ll transition from Hawaii's beautiful beaches and volcanoes to Alaska’s majestic glaciers and fishing spots. The only concern you’ll have is packing two bags for the varying climates.

What’s the most exciting new port that Dinogo has introduced?

Icy Strait Point is one of the latest Alaska ports, offering a more untouched experience compared to its counterparts. If you’re seeking “authentic Alaska” with adventure (including the world’s longest zipline), guaranteed wildlife sightings (home to the highest concentration of grizzly bears), and a rich Tlingit culture, visiting Icy Strait Point should be on your agenda.

Have you experienced an Alaska cruise with Dinogo? We’d love to hear about your favorite moments! Share your thoughts in the comments below, and don’t forget to subscribe to our emails to keep updated on the latest cruises and cruise deals.