An inn with pros and cons.``There are pros and cons'' means that reviews differ depending on whether the focus is on the service content or the location of the inn and the style of the rooms.It is quite difficult to give an overall evaluation to this type of inn that has been in business for hundreds of years.It is located in Tonosawa and has been carefully selected for its construction, and the family built it in the Taisho era using marble imported directly from Italy. Even taking into consideration the fact that the baths and the building itself are designated as important cultural properties, that alone raises the basic rating.However, the services that follow it are still not up to par with the price. The problems are listed below.1: The front office is obviously not working properly.There is probably only one person assigned to the front desk for each shift. There's no luggage handler, so of course you'll have to carry your luggage to your room by yourself, but right after check-in, you'll be baptized hundreds of years ago.Of course, there is no elevator, so you have to carry your heavy suitcases by yourself. If your room is on the third floor, you'll have to climb up the steep stairs, typical of those found in old-fashioned Japanese inns. If you're a woman and don't do well, some people may not be able to advance.2: Don't answer the phoneI used the landline phone in my room (it's an old-fashioned black phone...no, it's gray, so it's a gray phone) to check with the front desk about the rules of the inn, family bath reservations, changes to dinner time, etc. I try to call, but he doesn't answer. At a normal inn, it would take 3 to 4 calls at the latest, but here, no matter if you wait for 10 or 20 calls, you will not be served. Depending on the time of day, there are times when the call will be available immediately, but as a service, it is important to know when the customer is available and make sure to call at that time.Although this content may seem to overlap with 1 above, I decided to make it a separate item because I think it would be sufficient to assign one person to handle both the parcel and the telephone number.3: It's hot everywhere except for your room (especially the dining room)I don't think I'll mention it because it can't be helped due to the facilities, but the dining room was really hot. Eating while feeling disgusted by the sweat that comes out while eating may be the worst thing in terms of not being able to truly enjoy the meal. Adjusting the temperature of the room appropriately is one of the basics of hospitality, and in this day and age where air conditioners are widespread, ``just because the building is old'' is no longer an excuse.There are also times when it's raining heavily and the hallway gets wet, or when I'm in the family bath and the family in front of me takes a bath over time, but if I don't get in on time, I have to wait for the next person to take a bath. There are various problems such as not changing the time of day, small insects appearing all the time, etc., but there are many good points that overturn these problems, so I will list them below.1: The rice is too deliciousI think one of the deciding factors for most people when deciding to stay at a ryokan is the food. Chateraise hotels offer all-you-can-eat sweets, Hatoya hotels offer luxurious buffets with all-you-can-eat fresh sashimi, Fujiya hotels offer freshly baked bread, and more.Here at Ichi-no-Yumotokan, the famous dish is the boiled golden sea bream. This golden eye is really delicious. I stay here every night just for this purpose. The best golden sea bream, which has a thick flesh but no dry parts and melts in your mouth with just the right amount of oil, is seasoned with the perfect sweet and salty sauce.I recommend it, or should I say it's a request...I want you to try pouring the golden meat over rice and the sauce, then pouring plenty of shabu-shabu stock on it, then sipping on a bowl of chazuke. Let's fly.2: The service of the staff at the restaurant is very good.Other reviews seem to have mixed reviews, but I felt like there were definitely one or two people in charge who had problems with it. However, there are people who are even better than that, so I would like to point this out as a good point. In particular, the stout male employee who wears glasses always has a smile on his face and is friendly with children.If you ask for a refill, he will respond with a smile, and he is also good at inviting you to enjoy all-you-can-drink drinks. There is an original beer called Gen Ichi-no-yu that is not sold at the shop, but how about all-you-can-drink?'' I asked for the all-you-can-drink option, and I usually drink beer when I'm out with friends. I don't think it's particularly delicious, but it was surprisingly easy to drink and I ended up having three refills.I even complimented this staff member by name, using a QR code to evaluate employees after the meal, something I would never normally do.3: Private family bathThe structure of this family bath is interesting, as it is built a little lower than the building, making it seem like it is semi-underground. This seems to be because it needed to be built at a location lower than the river in order to allow the source water to flow directly into the river. The entire bath is made of marble, but since it has been over 100 years since it was built, it is a little dirty in places, giving it a timeless feel, and I felt that it was a wonderful bath with a very elegant atmosphere. It's a luxury to be able to rent this place out for the whole family without having to bring in water, something you can't get at other hotels.4: Good locationIt's a 25-30 minute walk from Hakone-Yumoto Station if you're traveling with children, 15 minutes if you're an adult, and 2 bus stops away. It is one station on the Hakone Tozan Line. It's a very convenient location where you won't have any trouble finding lunch or buying souvenirs.The above information is for reference for those who are considering staying here.