Hoshino Resorts KAI Hakone
8.2
Excellent(622 reviews)
230 Yumotochaya, Hakone, Ashigarashimo District, Kanagawa 250-0312, Japan
+81 50-3134-8092
+2
Hotel Description
Nestled on a picturesque hillside along the serene banks of the Sukumo River, Hoshino Resorts KAI Hakone is a tranquil hot spring inn that offers an idyllic escape from the hustle and bustle of everyday life. Located at 230 Yumotochaya, Hakone, Ashigarashimo District, Kanagawa 250-0312, Japan, this charming hotel is conveniently situated just 11 km from the captivating sculptures at the Hakone Open-Air Museum, 2 km from the historic Sōun-ji, a 16th-century Shinto shrine, and a mere 3 km from the Hakone-Yumoto train station, making it an ideal base for exploring the area. The inn's design incorporates traditional Japanese aesthetics, blending seamlessly with the lush surroundings to create an inviting atmosphere that evokes peace and relaxation.
The rooms at Hoshino Resorts KAI Hakone are thoughtfully designed to provide comfort and elegance. Featuring warm wood accents and traditional artwork, each room is equipped with modern amenities such as Wi-Fi access, flat-screen TVs, and minifridges. Guests will appreciate the convenience of tea-making facilities and en suite bathrooms, which enhance the overall experience of luxury and comfort. Many rooms boast Juliet balconies, while some offer tatami flooring, futons, stunning river views, and private terraces with soaking tubs for an indulgent retreat.
Among the hotel’s special amenities, guests can enjoy a refined dining experience in the understated on-site restaurant, which offers private dining options for a more intimate meal. The hotel also features a relaxing bathhouse, complete with a sauna and open-air thermal pools, allowing visitors to unwind and rejuvenate in the natural hot springs that Hakone is renowned for.
Hoshino Resorts KAI Hakone prioritizes accessibility for its guests, with convenient transportation options nearby. The Hakone-Yumoto train station is a short distance away, providing easy access to the greater Hakone area and beyond. For those traveling from major airports, Narita International Airport is approximately a 2-hour taxi ride away, while Haneda Airport can be reached in about 1 hour and 22 minutes by taxi. The hotel is also well-connected to local transport, with bus stops within walking distance, ensuring that guests can explore the beautiful region without hassle.
Health and safety are paramount at Hoshino Resorts KAI Hakone, which implements comprehensive measures to ensure the well-being of its guests. From enhanced cleaning protocols to socially distanced dining arrangements, the hotel is committed to providing a safe and welcoming environment for all visitors.
Guests are encouraged to immerse themselves in the local culture by participating in popular activities and experiences available in and around the hotel. Whether it’s taking a leisurely stroll along the scenic riverbanks, exploring the nearby art installations, or indulging in traditional kaiseki dining, there’s something for everyone to enjoy.
Nearby attractions include the Hakone Open-Air Museum, which features an outdoor sculpture park and natural hot springs; Lake Ashi, known for its stunning sightseeing cruises; and the historic Hakone Shrine, which offers a glimpse into Japan's rich cultural heritage. Other notable landmarks include Odawara Castle, offering panoramic views from its tower, and Hakone Gōra Park, a botanical garden renowned for its picturesque landscapes.
Culinary enthusiasts will appreciate the variety of dining options available close to the hotel. Within a short taxi ride, guests can savor Italian cuisine at 808 Monsmare, indulge in Sukiyaki at Beef pot Ukon, or experience authentic Japanese dishes at 滋養料理 山法師. Other nearby options include 天山湯治郷 楽天, offering a delightful dining experience, and Niku no Kinosuke, famous for its meat dishes.
In closing, Hoshino Resorts KAI Hakone invites guests to experience the tranquility and charm of this unique hot spring inn, where relaxation meets the beauty of nature. Whether seeking a romantic getaway or a family retreat, the hotel promises an unforgettable stay amidst the scenic landscapes of Hakone. With its exceptional amenities, breathtaking surroundings, and commitment to guest satisfaction, Hoshino Resorts KAI Hakone is the perfect destination for a serene escape into Japan's rich cultural tapestry.
The rooms at Hoshino Resorts KAI Hakone are thoughtfully designed to provide comfort and elegance. Featuring warm wood accents and traditional artwork, each room is equipped with modern amenities such as Wi-Fi access, flat-screen TVs, and minifridges. Guests will appreciate the convenience of tea-making facilities and en suite bathrooms, which enhance the overall experience of luxury and comfort. Many rooms boast Juliet balconies, while some offer tatami flooring, futons, stunning river views, and private terraces with soaking tubs for an indulgent retreat.
Among the hotel’s special amenities, guests can enjoy a refined dining experience in the understated on-site restaurant, which offers private dining options for a more intimate meal. The hotel also features a relaxing bathhouse, complete with a sauna and open-air thermal pools, allowing visitors to unwind and rejuvenate in the natural hot springs that Hakone is renowned for.
Hoshino Resorts KAI Hakone prioritizes accessibility for its guests, with convenient transportation options nearby. The Hakone-Yumoto train station is a short distance away, providing easy access to the greater Hakone area and beyond. For those traveling from major airports, Narita International Airport is approximately a 2-hour taxi ride away, while Haneda Airport can be reached in about 1 hour and 22 minutes by taxi. The hotel is also well-connected to local transport, with bus stops within walking distance, ensuring that guests can explore the beautiful region without hassle.
Health and safety are paramount at Hoshino Resorts KAI Hakone, which implements comprehensive measures to ensure the well-being of its guests. From enhanced cleaning protocols to socially distanced dining arrangements, the hotel is committed to providing a safe and welcoming environment for all visitors.
Guests are encouraged to immerse themselves in the local culture by participating in popular activities and experiences available in and around the hotel. Whether it’s taking a leisurely stroll along the scenic riverbanks, exploring the nearby art installations, or indulging in traditional kaiseki dining, there’s something for everyone to enjoy.
Nearby attractions include the Hakone Open-Air Museum, which features an outdoor sculpture park and natural hot springs; Lake Ashi, known for its stunning sightseeing cruises; and the historic Hakone Shrine, which offers a glimpse into Japan's rich cultural heritage. Other notable landmarks include Odawara Castle, offering panoramic views from its tower, and Hakone Gōra Park, a botanical garden renowned for its picturesque landscapes.
Culinary enthusiasts will appreciate the variety of dining options available close to the hotel. Within a short taxi ride, guests can savor Italian cuisine at 808 Monsmare, indulge in Sukiyaki at Beef pot Ukon, or experience authentic Japanese dishes at 滋養料理 山法師. Other nearby options include 天山湯治郷 楽天, offering a delightful dining experience, and Niku no Kinosuke, famous for its meat dishes.
In closing, Hoshino Resorts KAI Hakone invites guests to experience the tranquility and charm of this unique hot spring inn, where relaxation meets the beauty of nature. Whether seeking a romantic getaway or a family retreat, the hotel promises an unforgettable stay amidst the scenic landscapes of Hakone. With its exceptional amenities, breathtaking surroundings, and commitment to guest satisfaction, Hoshino Resorts KAI Hakone is the perfect destination for a serene escape into Japan's rich cultural tapestry.
The Most Outstanding Trait
1. Set on a picturesque hillside with river views
2. Luxurious rooms featuring traditional Japanese design
3. Private terraces with soaking tubs available
4. On-site dining with personalized service
5. Easy access to local attractions and transport options
7.0 Very Good
Location rating
Top sights
The Hakone Open-Air Museum
26 min
Lake Ashi24 min
Hakone Shrine20 min
Odawara Castle15 min
Hakone Gōra Park27 min
Nearest locations
滋養料理 山法師
3 min
天山湯治郷 楽天3 min
Beef pot Ukon4 min
山彦5 min
808 Monsmare9 min
Niku no Kinosuke10 min
La Bazza21 min
American Diner & Bar, Funny’s21 min
See more Interesting locations
Good to know
| Check-in | 15:00 |
| Check-out | 12:00 |
| Location rating | 7.0 |
| Nearest airport | Haneda Airport |
| Travel time to airport | 1 hr 22 min |
Recommended properties nearby
Location
230 Yumotochaya, Hakone, Ashigarashimo District, Kanagawa 250-0312, Japan
Airports:
Narita International Airport
Taxi: 2 hr 12 min
Transit: 3 hr 25 min
Haneda Airport
Taxi: 1 hr 22 min
Transit: 2 hr 16 min
Transit:
Gora Station
Taxi: 27 min
Walking: 2 hr 35 min
Iriuda Station
Taxi: 9 min
Walking: 1 hr 1 min
Hakone-Yumoto Station
Taxi: 9 min
Walking: 35 min
葛原（バス）
Walking: 5 min
奥の茶屋（バス）
Walking: 8 min
Nearby locations
7.0
Very Good Location
On a leafy hillside property along the banks of the Sukumo River, this serene hot spring inn is 11 km from sculptures at the Hakone Open-Air Museum, 2 km from Sōun-ji, a 16th-century Shinto shrine, and 3 km from Hakone-Yumoto train station.
Top Attractions
Top Restaurants
Amenities and Facilities
Pets
No pets
Parking & transportation
Parking
Public bath
Onsen
Food & drink
Restaurant
Breakfast
Bathrooms
Private bathroom
Bathtub in some rooms
Shower
Wellness
No fitness center
Massage
Sauna
No spa
Children
Kid-friendly
Internet
Wi-Fi
Wi-Fi in public areas
Pools
No pools
Rooms
Air conditioning
Refrigerator
Reviews
100% reviews from partners and customers booking on Dinogo
7.4
203 reviews
Wonderful
90
Excellent
43
Good
21
Below Average
24
Not Good
23
Sheila P
5/5
Marquetry decorations and objects can be found throughout the hotel. Most of the lights are indirect, allowing you to spend a calm time.The semi-open-air hot spring bath is also exceptional, and you can enjoy the river and mountain views as well as the movement of birds. Lighted up at nightYou can enjoy a different atmosphere than in the morning or during the day. Recommended for those who do not want to sightsee in Hakone but want to spend a relaxing time at the hotel.The staff are very polite and I am very satisfied.
gt
gerald t
5/5
Great ryokan in Hakone - although some people may be put off by its slightly further location away from the main town center, I had no problems with it as I purposely chose this for its location as it’s next to the river and you do get very …
Ym St
4/5
It's a relaxing place.The bath also has a river view, and the river is lit up at night, creating a calming atmosphere.The sauna was surprisingly nice as well.
きくきく
1/5
It was my first time at Hoshino Resorts, so I went there with high expectations, but I was disappointed.On the first day, my disappointment turned to anger. It seems my expectations were too high.First of all, the interior decoration is cheap and boring. Especially the lobby reception is not interesting. The building itself is well made, but that's because the previous architect did the work.There are some Hoshino Resorts-like touches here and there, but they feel stale and boring. It feels like a resort hotel dreamed up by students. It's embarrassing that foreign tourists think that this simple and thin culture is Japanese culture.Also, the location is the worst. What about lunch for customers who don't come by car? I couldn't move due to the heavy rain and had no choice but to eat the Peyoung I bought just in case on my trip lolThis is a good accommodation if it is cheap. As long as it's cheap.For the same price, it's definitely better to stay at HR Hakone in Gora.The staff is young, sincere, and solid.However, there are no repeat orders. I probably won't stay at any other Hoshino resort.I learned a lot.
y citron
4/5
I stayed here a while ago.It was my first time visiting a star resort and I was looking forward to it. The lobby is calm and very beautiful.The view from the room was full of greenery and felt very close.However, since it's not that new, there were some disappointing parts here and there. For example, tatami. It feels old because it is scratched.I expected the food to be good, but it was average.It's embarrassing, but for the price. . That's the impression. Is the amount a little less? The taste was good though.The rice was served so elegantly that I wish they would have served it more. Although it was a semi-private room, the employees' eyes were very noticeable to me.When you're done with that, carry this! ! The timing was so bad that I couldn't concentrate on eating.Breakfast was wonderful.And hot springs. It wasn't very spacious, but the view behind the partition was amazing.But since it's mostly open air, I thought it might be cold in winter.Next time I stay at a star resort, I would like to go to Nikko area.
富士見ふじみ
5/5
Prices are high.You can't get the satisfaction that's worth the price.The pricing seems too aggressive, even though it's in a prime location in Hakone and facing the river.roomAll rooms have river views.You can clearly see the Sukumo River.It's spacious, so there's plenty of room, but considering the price, I feel this is to be expected.Large bathThere is only one bathtub in the bathroom with no walls.Because the scenery is beautiful, it is called an open-air bath with a spectacular view.However, I think it would be more appropriate to describe it as an open-air bath rather than an open-air bath.dinnerIt looks beautiful and delicious.However, other than the use of parquet tableware, there is no local feel.Rather, compared to KAI Hakone, it's the same thing as other facilities that cost about half the price, so I'm disappointed.
坂
3/5
It was a little disappointing.The building was old and there were some areas that were not kept well-maintained.The room is average, but it's old, so I gave it one star with a bath. The tatami mats were also quite old and worn out, giving it a cheap feeling.The site is located in the mountains, so there is no spacious garden.There's nothing special about this, so it might be a good place to stay if you want to spend a quiet and relaxing time in your room.This time, there was a family with children next door, and I was so worried about the noise that I was thinking of contacting the staff.The only baths available are a semi-open-air bath and a sauna, and men and women are rotated depending on the time of day. One bath is quite small.It is not suitable for those who want to enjoy various baths. Also, there is no beauty salon, only in-room massages, so this is also not suitable for those who want various treatments.The food was delicious, but average.As a Hoshino resort, it feels cheap.It's far from a resort, so don't have too high expectations.I hope you enjoy it.
ぷんぷい
5/5
The prices are high because they are treated as being at the top of the industry.However, the service is the same as other facilities, so I feel like it's more expensive because of the location in Hakone.All rooms have river views.Dinner is luxurious, but breakfast has a more local feel and gives you a feel of Hakone.The bathtub in the large public bath is small and has only one outdoor air bath.
6シックス
4/5
A luxury hotel that looks like a 70's designer mansionThe youth of the staff gives a glimpse of Hoshino Resorts' management policy.I stayed in a room with a hot spring open-air bath.The room is dimly lit and the atmosphere is very nice, giving you a sense of the tranquility of the mountains.The hot springs in both the room and the large public bath are hot.The public bath is open and has no windows.Good in summer, but cold in winterThe meal is kaiseki cuisine.It's elaborate and tastes good.The young staff explained the dishes carefully and I was left with a good impression.Considering the price, the quality of the rooms, food, hot springs, and service at this hotel may be a given, but personally, this is a hotel I would like to visit again.
橘馨
3/5
Unlike big hotels and inns, it is quiet and relaxing.We had our meals in a semi-private room and the food was delicious.In the semi-open-air bath, there is no partition between the showers next to each other, so the water from the person next to you will splash onto you, so be careful.There were some people from overseas who even took off their zori sandals that they wore inside the hotel to take off their clothes in the public baths, so staff members were assigned to make sure that foreign tourists would notice and that no one else would wear the same shoes they had taken off. I think it's okay.At other inns, staff put number tags on footwear and make sure that the person with the same number tag wears them when leaving, so I wish they would do that.The thing that bothered me the most was that people were bringing their pets to the restaurant.It's a private room so it won't disturb anyone, but if you hear their cries while you're eating, it will ruin the atmosphere, so if you're bringing your pet with you, we ask that you either eat it in your room or don't bring it with you to the restaurant. . I wonder about hygiene.It is said that it will be closed and renovated at the end of this month, so I look forward to the new KAI Hakone opening.
古
1/5
The food is bad. It wasn't something that was eaten. The service is also the worst. I made a big mistake by staying there expecting it to be a star resort. It was a level that would have ruined my trip.The bath is normal. The room is a renovated inn that was purchased, so it's a little strange. The service provided by the staff is mostly made up of young staff, and as others have written, they are basically young and inexperienced staff, and they have not been trained in the essence of customer service and service, and the level of customer service is low, which is confusing to me as well. Don't be fooled just because it's a star resort. It's a level I don't want to go to again. For this price, I should have gone to another Hakone ryokan. I really regret it.
真勝
真奈美 勝
1/5
Customer service was the worst. Due to the busy season, there were not enough staff, so we had to eat our meals in a hurry. …
배규범
5/5
This accommodation is a remodeled old ryokan.The room was very spacious and I went with my 3 year old child and we were able to stay comfortably for 2 nights.The meal was very good as it wasn't overly seasoned.However, a rental car seems to be essential for sightseeing around Hakone.
Merinowool TallMax
3/5
I visited on a weekday in July.Access: It is a bit far from Hakone Yumoto Station on foot, so we recommend taking a taxi or car. There are two EV charging spots (usually 200V), which can be reserved in advance for 1000 yen.Room: A room where dogs can also stay. The interior is old. It seems that the air conditioning was out of order due to the extremely hot weather that day, so I was in a steaming bath when I checked in. There was no prior explanation regarding the air conditioning, but after repairs, the room became cooler.Meals: Meals are basically semi-private rooms. The food itself is delicious. However, in terms of vegetarian options, I would like them to be a little more creative, such as adding in substitute vegetables instead of just omitting meat. As for breakfast, they took care of that well.Hot spring: It is very clean and overlooks the river, so the scenery in the morning and at night is outstanding. The changing room is also clean.Surrounding environment: There are no parks or open spaces, so it is not dog-friendly. Even if I go for a walk, it's up a hill, so it doesn't feel like I'm going anywhere quickly.Service: I had the impression that most of the staff members were young. At the same time, I could feel how hard they worked, but at the same time it was a little unprofessional, such as when people got my name wrong at check-in and at dinner. However, since the air conditioning was broken, I received various thoughtful touches such as drinks at dinner and a gift at checkout, and since it was my birthday, I received a dessert and a photo.I don't want to leave a too harsh review, but my honest impression is that my expectations were a bit disappointing as it was my first time getting a 1-star rating, which started at 90,000 yen (including fees).In Hakone, I think there are only a few luxury hotels that allow dogs to stay, so I hope they continue to improve on the above points.
クワガタカブトムシ
5/5
The open-air bath was the best.
Room 5
Service 5
Location5
Jumpei
5/5
Go to Kai Hakone to heal your daily fatigue!It was my first time to go to Hakone with my family, but we chose KAI Hakone as a place to stay, which we had been interested in for a while.It's located a little far from the center, and the murmuring of the Sukumo River and the many wind chimes were very relaxing.In particular, the scenery in the public bath was exactly like a ``painting'' as described on the website.It was the most comfortable inn my wife and I have ever stayed at.I want to use it again.
Masa M.
4/5
The view from the room was very beautiful. The windows were wide and I couldn't see anyone from the other side, so I was able to leave them open all the time.The rice was also healthy and delicious.As for customer service, perhaps this is a characteristic of the hotel, young people were doing their best to serve customers, but in terms of smoothness, there was a noticeable awkwardness.The hot springs were very nice as the reviews said.
yakochan na
4/5
My children invited me to celebrate my 60th birthday.I received many words of congratulations from all the staff. I was a little embarrassed, but I was very happy.The food was delicious, and although I haven't been able to eat much lately, I was able to eat to my full stomach for the first time in a while.I was also able to take a relaxing bath.I had a very memorable night.
Koichi T
5/5
best environmentThe interior is decorated with elaborate marquetry designs. I was particularly impressed by the parquet Othello board custom-made by a local workshop.Bathe your body and mind in the concept of KAI that incorporates local flavor.
中島洋
5/5
Very, very wonderful.Dinner and breakfast, including utensils,In one word, it's amazing.