Yunokawa Kanko Hotel Shoen

Itoen HotelsThere is a shuttle bus from Hakodate Station, which is very convenient. Advance reservations are required, but it seemed like they would give you a ride even if it wasn't on the list.A large inn with 5 buildings. The room was designed so that you could hear coughs from the next room.The large public bath was quite large, with a bathtub in the middle that was fed by natural hot spring water, and there were other bathtubs such as a sleeping bath, a high temperature bath, a low temperature bath, and an open-air bath. In addition to the large public bath, there was a separate building called a lavender bath, which contained blue bath salts.The meals are like a parade of commercial ingredients, with Ishikari soup for dinner and Hakodate milk for breakfast, which are typical of the local area.Itoen Hotels has a low price, so it's still reasonable.

I'm a manager. I often stay at Shoen for business, so basically I don't have any requests, but I would like to put the tray of tableware I ate at the buffet on a metal rack (Is it okay to leave the tray on the table?) The metal rack is greasy and rusty due to oil, making it look extremely unsanitary.Even though I ate a delicious buffet, I felt like I was treated like livestock at the end. It may be a small detail, but please change this metal rack into a beautiful rack. That alone will change your mood and impression after eating it, and I feel very sorry for the employees who handle it.The woman at the front desk wearing glasses and the male staff at the buffet venue are very attentive. The hotel's impression becomes even better just by the support of these two people.

The rooms come with an open-air bath, breakfast and dinner are included, and you can drink alcohol in the evening for a reasonable price. I think the price is very good.Is the bay window of the building currently being removed in the guest room? I was doing something like that and couldn't see the scenery from the bath.Also, I was a little concerned about the dust and dirt on the air conditioner and the edges of the room, the inability to precisely adjust the temperature, the presence of insects in the open-air bath in the guest room, and the fact that there was no explanation about anything other than the large bath.When I tried to take a bath in the guest room in the morning, I found more than 10 of the same insects crawling around.The rice was delicious. I thought it felt like it was worth the price.I was happy to be able to do karaoke for free for an hour. Moreover, it was the one from DAM's AI.

The dinner buffet includes free all-you-can-eat wine and drinks.

The restaurant is crowded and a bit messy, and the food is often not enough, but it is replenished quickly!

My husband and I stayed here for one night on September 15th while traveling to Hokkaido by car.The first thing that offended me when I arrived at the hotel was the arrogant behavior of the elderly guide in the parking lot.This is my first time staying at this hotel, so I don't know where to park, but the guide doesn't even bother to call out to me to guide me, just arrogantly waving his guide stick around and telling me to hurry up.Well, I thought it couldn't be helped, so I pulled myself together and checked in.First of all, regarding the facilities, the room I was shown to at the front desk was in a building called "Yubetsukan" which was quite a long time ago and was quite far from the main building. There are stairs, and it was quite physically taxing to go up and down the stairs with heavy carry bags and luggage.The structure of this building is not only the same for Yubetsukan, but also for Hamanasukan, which is adjacent to Yubetsukan, with stairs in the middle of the passageway.I think these two buildings are probably old buildings that are structurally old. It is very unfortunate that the inn is not kind to elderly people or people with physical disabilities.In addition to Yubetsukan and Hamanasukan, Shoenkan, Yuyukan, and Boyokan have barrier-free access to the elevator hall.If you are an elderly person or a person with a physical disability who saw this review and are considering staying, it is essential that you check in advance whether the route to your room is barrier-free.I hope that the hotel will be completely barrier-free in the future.Next, regarding the room rating, I gave it a 1 star because I had no choice but to do so due to the review system, but to be honest, I don't want to give a 1 star rating at all.The reason is that I checked in around 4pm, but when I entered the room, the futon was already spread out, and as you can see in the image, it looked like it had been thrown away by the guest who stayed the night before. There was unsanitary tissue paper under the table by the window, and long women's hair and dust that did not belong to my wife were scattered around the bedside of the futon.When I witnessed this, I felt sick at how unsanitary it was.I have never seen a hotel with such unsanitary and sloppy cleaning in the rooms. Even though the coronavirus pandemic has subsided, it is common sense for lodging facilities to always pay close attention to hygiene and inspect and clean the inside of the hotel and guest rooms.I think this tissue paper waste is caused by the fact that when guests check out, they immediately collect used bedding and lay out the next guests' futons. The desk placed next to the window was never moved, so it is thought that this was the result of cleaning only the visible areas without inspecting underneath the desk.This is a very harsh review regarding the guest rooms, but this is not meant to be malicious, but rather an honest opinion that I hope will help improve our business in the future.As for the food, both dinner and breakfast are buffets, but compared to buffets at hotels of the same rank as this hotel where I stayed in the past, there were fewer types of dishes and desserts, and the items were elaborately prepared. The food available was limited, and it appeared that many of them were commercial-grade ingredients that had been simply cooked.Therefore, the taste of the food was not particularly delicious, but rather average.Also, the dinner buffet includes an all-you-can-drink menu of several types of alcoholic beverages, but my wish would be for them to spend more on the food and upgrade the quality and content rather than spending more on the all-you-can-drink option. I thought.Unfortunately, the overall review is 1 star, but other than the partially barrier-free building and the unsanitary and sloppy cleaning of the rooms, it's a pretty average hotel.

Although it is an old hotel. But the room was very clean. It's a happy experience

The buffet meal and hot springs were a little disappointing when the hotel was almost fully booked. At the dining venue, if you go late, the trays will run out and they won't replenish them. In the bathroom, the water could not be drained in time and hot water overflowed onto the floor. However, considering the price, it can be said that the service is worth the price. The evening buffet included alcohol, including beer, and although this was left up to the secretary and not well researched, I wish I had known in advance. I think it would be good to use it for banquet purposes.