There are many young foreign staff members, and I get the impression that they are all working hard. I feel that the entire region is putting effort into starry sky and sea of clouds activities.However, as for staying at the facility, unfortunately I didn't think it was worth the price. *The cost was about 35,000 yen per person, including 1 night and 2 days, dinner, breakfast, and a ticket to the sea of clouds.▶︎Check-in/outI went inside right after getting off the shuttle bus, but for some reason I was asked to wait over there. I was given priority to check in another person and had to wait. Do you have any reservations...?There was no particular farewell when I went out.▶︎About the roomThe reservation site said it would be ``one floor down,'' but there were no basement rooms, so we went up one level.Are the walls thin or the doors thin? The noise in the hallway was very loud.The unit bath attached to the room feels like an old-fashioned business hotel.There was a statement that said, ``The view from the window is beautiful in all seasons,'' but that is a lie. When you open the curtains, you'll see a private house in front of you. You won't be able to enjoy the mountain scenery typical of Nagano.The shoji has flashy Japanese patterns and is tailored for inbound tourists.The bed and room itself are clean. There is no water or amenities provided in the room.▶︎About dinnerThis was the worst.First of all, regarding the menu for the famous sea of clouds, before I could even take out my cell phone and say, ``I'll take a photo,'' it was opened sloppily and said, ``It's a sea of clouds.'' teeth?The meal progresses in courses, but the food is served one after the other without paying attention to your own pace.Only 20 minutes into the meal, the main meat, steak, was brought to us even though there were still two large plates left. As expected, I can't do anything about it for the time being. Is there an intention to feed them crispy-cold meat?I wanted it to be still warm, so I asked if it could be re-served, but she said something like, ``Hmm...'' and took it home with a blank stare.picture? The official website also says that you can enjoy freshly prepared food in a semi-private room, since the food will get cold if you serve it in your room, so I was hoping for that kind of thoughtfulness, but...I don't know.After that, he didn't come to check on me, and when the table was empty, I ended up calling the staff and asking them to bring me the next one...In addition, right after the meat was served for the first time, I had a complaining contest with the staff members who were bashing the other seats, saying, ``No. 10 (my table) is whispering.'' Um, I can hear everything. I feel sick.This is because, although the dining hall is a semi-private room, you can hear voices from other seats. By the way, it seems that the meat had not yet been served to the people who were seated before me. Really, why? What is it?Drinks are all-inclusive and you can drink as much as you want during your meal. However, even if I ask for a drink, it never comes.When I told the staff member who came to inform me about the starry sky activity, ``I don't have any white wine,'' she brought it right away, but a long time later, I realized that she had probably left my drink unattended. A staff member came over with a white wine in hand, looked at the new white wine already on the table, and wondered, "Is that it?" I said, confused, and just stood next to the table. I don't know anymore...please share.On the way home, I was given something wrapped in furoshiki and told to ``please have dinner in your room.'' When I asked, ``What's inside?'', she replied, ``Uh, I don't know.''I guess it's kind of disgusting. He's a genius who irritates you from beginning to end, right? The progress was so poor that I thought so.I felt that the problem was not with the serving staff, but with the organization that allowed them to serve customers at that level in the first place.Please give all those kids a course meal at a hotel in the same price range. Please let me learn. Because it was really bad.▶︎BreakfastBreakfast was not a course meal, but a set of dishes, so it was very enjoyable!▶︎Hot springOpen-air bath at Hirugami Onsen. The only great things about it were the breakfast and the hot springs. The noisy room, the poorly serviced dinner, and the cancellation of activities due to bad weather cannot be canceled out...but this hot spring saved my life.I think the private bath is good for families. When it comes to hot springs, I think a cypress bath is more elegant, but it has an urban feel. At worst, it's a bit like a love hotel. Anyway, it feels like a hotel, and the feeling of a hot spring is reduced by half.The amenities were Sekkisei.I liked the large public bath because it had hair care products, body care products, and a water server. The open-air bath in particular is a little lukewarm and makes you want to soak in it for a long time. I was warmed by the thick spring water.▶︎All-inclusive drink serviceThe official website states, ``*Free drinks available from 14:00 to 11:00; coffee, latte, espresso, black tea, herbal tea, craft beer, wine, lassi, seasonal drinks, etc.'', but this is also a lie. . Or rather, it's packed.The only alcohol served during the afternoon tea time from check-in to dinner is craft beer. No wine or lassi.For drinks such as coffee, there is a button-pressing machine that is often found in drink bars.▶︎ Speaking of which, about reservationsI have been contacted three times for confirmation.What I said the first time was not shared, so I asked the same question the second time. I received a third call saying that there had been a missed call, but it wasn't a missed call or anything, it was the same thing I had already heard. . .Overall, I think the level of staff is simply low. It's not that I feel bad or that I'm a bad person. They probably have the will to do their best, but they haven't reached the appropriate standards.I'd like to visit Achi Village again because I missed the starry sky activity, but if it stays at that level, I wonder if I'll stay at another inn... At most I can afford 20,000 yen. Tickets for the sea of clouds are not included.It's not "evil", but it's definitely not good.The official website has quite a lot of information, so if you are planning to stay, please be careful not to have expectations that are commensurate with the price!