Die Fabrik Hotel

TL;DR: I really regret going to die fabrik hostel,And not only because of the bed bugs.The showers were awful. Except for the first receptionist, the staff was either passive-agressive or straight out rude.I should have known that by the disgusting way the hotel manager reply to other reviews in here, like jooking about their English grammar...Let me tell the whole story.So, we arrived at the hostel about a week ago. There was a suprise charge for bed sheets, first time I have encountered it but ok, many cheap hostel squeeze a bit more cash out of you when you already there and don't have a choice. When i asked the receptionist about that, telling her that on booking it was specifically mentioned that all of the extra fees were already paid. She said that it is mentioned somewhere, i just haven't looked for it good enough, and "that's prices politics for you".Annoying, but ok, it's was about 2.70 each btw.Next, we went to the rooms. They looked nice and clean. We had to arrange our own beds, and then tried to finally take a long post festival shower.We failed.The showers has a contraption that closes the water automatically, probably to save water and energy. Great Idea, good for the environment, good for the prices. Of only the contraption was reasonable, I was contempt. I did just came from a festival, I slept in a tent,had cold showers, I didn't needed much to be happy.The contraption problems were:1. Every push gives you only a few seconds of water. Not two minutes, not one, a few seconds!!I'll upload a video.2. The button is massive and hard to push.I don't deserve getting a carpal tunnel inflammation for wanting the take a long shower, and when a hostel promises showers, he shouldn't supply shower that pushes you out of it.It's ok to save water and energy, it's not ok to build your shower so uncomfortable so people won't use them as they wish.Having 2 showers for boys and 2 more for girls in the whole floor might explain why they pulled off such a nasty trick.When I compleind to the receptionist next morning, her answer was that I should go to another floor to look for a shower that last a bit longer than 3 seconds. I also remember her being kind of rude about it, but i was so disappointed, maybe it affected my judgement.On the last morning we found bed bugs.Yes, bed bugs. A lut. We have pictures. My friend got bites all over herself.Now, dear reader who survived reading this long review, I advise you to picture for a moment how would you expect a hostel to react when such thing happen. Be fair. Bed bugs are a problem all hotels are dealing with every once in a while.Die fabrik hostel, tried to get out of it cheap.At first he offered one night of compensation. After my friend explained that that's doesn't make her happy, they agreed to give us back both nights we stayed there.I expect not only full return, but also my clothes and bag to be cleaned professionally, either by the hotel or by me, with compensation from the hostel.We got no help about our now contaminated equipment and clothing.

The rooms are spacious, and also have a good bathroom structure, where the only discomfort is the shower, which needs to be activated every 30 seconds, but it is relatively large, and cleaning was also adequate. I really liked the isolated area just for women, it brings an interesting feeling of comfort and security. The hostel is located in a very interesting area, full of very original bars and shops - lots of cute and well-served cafes. It's important to say that if you want to be close to the tourist center, I would recommend another hostel, however, Die Fabrik has a fair price, and within walking distance you have buses and other transport available 24 hours a day. It is 10 minutes away from the East Side Gallery; Oberbaumbrücke bridge, the most beautiful bridge in Berlin… If you are looking for value, and an honest, comfortable, and authentic place - this is it.

Nice rooms, not such a nice location especially if you are a female by yourself.

Good solution in the Kreuzberg neighborhood!The room (a double with shared bathroom) is large and clean; I always found the shared bathroom clean, however the showers are not equipped with a lock and there is no possibility of privacy while showering.The hotel is on 4 floors and does not have a lift.Check in was quick and we were given the opportunity to leave our backpack before the time to access the room.

The hotel is in a perfect starting point for exploring Berlin. All the staff were very nice, the room was comfortable and clean. What impressed me most was that you could sleep with the window open at night, as the orientation towards the inner courtyard ensures peace and quiet. We had a really good time here.

Very easy to get to on foot from Warschauer Straße! Rooms are minimal but clean and tidy. Unfortunately the walls are very noisy.For the price, however, the overall package is completely clear!

Convenient and well-served location for visiting Berlin, a stone's throw from the East Side Gallery, near the metro station. There are many restaurants in the area.

Bad location but comfortable and well-priced hostel.

very good experience, Margherita made us feel home in professional an warm way!! Recommend

Cleaning the sanitary facilities several times a day is good and necessary.