Pestana Chelsea Bridge Hotel & Spa

8.6
Excellent
(1676 reviews)

354 Queenstown Rd, Nine Elms, London SW11 8AE, United Kingdom

+44 20 7062 8000

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Hotel Description

Pestana Chelsea Bridge Hotel & Spa, located at 354 Queenstown Rd, Nine Elms, London SW11 8AE, United Kingdom, offers a sophisticated and contemporary escape in one of London's most vibrant and up-and-coming areas. Just a short 9-minute walk from Battersea Park tube station, this upscale hotel is perfectly positioned for those wishing to explore London's rich history and culture. Guests will find themselves within 2 miles of iconic landmarks such as Buckingham Palace and just 3 miles from the British Museum. Situated in a developing area, the hotel is surrounded by chic dining options at Battersea Power Station, a thriving wholesale market, and the U.S. Embassy, making it an ideal base for both leisure and business travelers. The hotel’s design is modern, chic, and welcoming, with spacious, contemporary rooms that create a serene environment perfect for relaxing after a day of sightseeing or meetings. The welcoming atmosphere of the hotel is enhanced by its Portuguese restaurant and trendy lobby bar, providing an ideal setting for guests to unwind or entertain. Inside, the rooms at Pestana Chelsea Bridge are designed with comfort in mind. Each room is equipped with complimentary Wi-Fi, flat-screen TVs, iPod docks, minibars, and tea and coffee-making facilities. For families or groups, larger rooms include sofabeds, and suites offer the added luxury of separate lounges, wet bars, and balconies. Suites also grant access to a private lounge with complimentary snacks, making it an exclusive experience for those seeking additional comfort. The hotel also boasts a variety of exceptional amenities, including a spa with an indoor pool, sauna, and steam room. For those looking to maintain their fitness routine, the fully equipped gym is an excellent option. In addition, the business center and meeting rooms cater to professional needs, providing convenient facilities for business travelers. Guests can also indulge in room service, which is available around the clock, a rarity in the area, ensuring a seamless and luxurious stay. When it comes to transportation, Pestana Chelsea Bridge offers excellent accessibility. A number of major public transportation options are nearby, including Battersea Park station and various bus routes. Guests can also easily reach major airports in London, with Heathrow Airport just a 42-minute taxi ride away and London Gatwick Airport a 57-minute transit journey. For sightseeing, visitors can easily access famous landmarks like Buckingham Palace (11 minutes by taxi), Victoria and Albert Museum (10 minutes), and Natural History Museum (11 minutes). Safety and hygiene are paramount at Pestana Chelsea Bridge, with the hotel implementing comprehensive health and safety measures to ensure the well-being of its guests throughout their stay. These include enhanced cleaning protocols and contactless payment options for added peace of mind. Guests staying at Pestana Chelsea Bridge can enjoy a wide range of experiences, from exploring London's historical landmarks to enjoying the culinary delights offered by local restaurants. Top attractions nearby include Westminster Abbey, Big Ben, and the Natural History Museum, all within a short distance from the hotel. For those looking for dining options, there are several noteworthy restaurants in the area, including Tapas Brindisa Battersea (7 minutes by taxi), Atlântico (1 minute by taxi), and JOIA Restaurant, Bar & Rooftop (7 minutes by taxi), offering a diverse selection of cuisines ranging from Portuguese to Mediterranean. For a truly memorable stay in London, Pestana Chelsea Bridge Hotel & Spa combines comfort, style, and convenience, making it the ideal destination for both relaxation and exploration. Whether you're visiting for business or leisure, the hotel offers everything you need for a truly exceptional experience.

The Most Outstanding Trait

1. The rooms have minibars for added convenience and comfort.

2. Only an 8-minute drive to the renowned Tate Gallery in Britain.

3. One of the few hotels in the area with 24-hour room service, catering to guests' every need.

4. Guests highly praised the Portuguese restaurant for its excellent food and service.

5. Saunas are frequently mentioned by guests as a standout feature, enhancing their relaxation.

6. A diverse breakfast buffet is available, ensuring guests start their day off right.

7. The hotel offers one of the few fitness centers in the area, helping guests maintain their routines.

8. A full-service spa with indoor pool and steam room is available for ultimate relaxation.

9. Convenient access to nearby transportation options, making it easy to explore London.

10. The hotel provides comfortable, spacious rooms with modern amenities for a restful stay.


6.8 Good

Location rating

Top sights

Buckingham Palace
11 min
Victoria and Albert Museum
10 min
Natural History Museum
11 min
Westminster Abbey
10 min
Big Ben
12 min

Nearest locations

Atlântico
1 min
Chelsea Burger
1 min
Megan's Battersea Power Station
2 min
Tonkotsu Battersea
2 min
Battersea Brewery
2 min
Noci Battersea
6 min
Tapas Brindisa Battersea
7 min
JOIA Restaurant, Bar & Rooftop
7 min
See more Interesting locations

Good to know

Check-in16:00
Check-out11:00
Location rating6.8
Nearest airportHeathrow Airport
Travel time to airport42 min

Nightly price (Only for reference price for sample day)

Check-in: Thu, Dec 05
Check-out: Fri, Dec 06
    Official Hotel

    $180

    eSky.co.uk

    $141

    Reserving

    $141

    ZenHotels.com

    $141

    Booking.com

    $155

    Catchit.com

    $146


Location

354 Queenstown Rd, Nine Elms, London SW11 8AE, United Kingdom

Airports:

Heathrow Airport

Taxi: 42 min

Transit: 59 min

London City Airport

Taxi: 49 min

Transit: 56 min

London Luton Airport

Taxi: 1 hr 13 min

Transit: 1 hr 53 min

London Stansted Airport

Taxi: 1 hr 20 min

Transit: 1 hr 32 min

London Gatwick Airport

Transit: 57 min

Taxi: 1 hr 12 min

London Southend Airport

Taxi: 1 hr 30 min

Transit: 1 hr 35 min

Transit:

Victoria

Taxi: 9 min

Walking: 27 min

Battersea Park

Walking: 11 min

Charing Cross

Taxi: 16 min

Walking: 58 min

Bond Street

Taxi: 19 min

Walking: 1 hr 1 min

Tottenham Court Road

Taxi: 22 min

Walking: 1 hr 8 min


Nearby locations

6.8

Good Location

Nine Elms

Developing area with chic eats at Battersea Power Station, a wholesale market & the U.S. Embassy.

Top Attractions

Top Restaurants


Amenities and Facilities

Accessibility

Accessible

Accessible elevator

Food & drink

Restaurant

Bar

Table service

Room service

Breakfast

Breakfast buffet

Wellness

Fitness center

Treadmill

Free weights

Spa

Pools

No hot tub

Rooms

Air conditioning

Minibar in some rooms

Parking & transportation

No parking

Services

Front desk

Full-service laundry

Housekeeping

Pets

No pets

Policies & payments

Smoke-free property

Credit cards

Debit cards

NFC mobile payments

Cash

Business & events

Business center

Meeting rooms

Bathrooms

Private bathroom

Bathtub

Shower in some rooms

Children

Kid-friendly

Internet

Wi-Fi


Reviews

100% reviews from partners and customers booking on Dinogo

9.0

10 reviews

Wonderful
7
Excellent
2
Good
0
Below Average
1
Not Good
0
Cover Image for AffyBaLe

AffyBaLe

5/5
Absolutely loved staying at this hotel. I needed a self care spa day away from home. Used the pool, sauna and massage services. Steam room was out of order. A little disappointed since I particularly booked for the steam room. Still enjoyed the other services so it’s ok. I’ll definitely book again! Amazing views from my room

Room 5

Service 5

Location5

Cover Image for Greg Tanner

Greg Tanner

4/5
Nice hotel with large, clean rooms. Decent breakfast. Helpful staff. However, the lack of electrical sockets next to the bed was extremely frustrating! The spa was very basic (to the point of not even being worth using).Also, I’m sure this is not the hotel’s fault - but I had zero mobile data coverage anywhere near the hotel, which was odd

MO

Matt O

5/5
Really nice hotel, in a great location. The people working there were incredibly nice and helpful from the word ‘go’, they really made the experience great. Facilities are lovely and the breakfast was tasty. Room comfortable and great value for money. We were sad to leave and we’ll definitely be back.

Cover Image for Mari Angela

Mari Angela

2/5
I wish I could share a positive experience, as I had high expectations for this hotel during our short 2-night stay in London. Unfortunately, our stay was incredibly disappointing. The check-in experience was terrible, to say the least. We arrived earlier than expected, and while I didn’t expect the room to be ready, we were offered to store our luggage, which was fine. However, when we returned for check-in, we were informed that the hotel was fully booked.Despite having reserved and paid in advance, we were given a much inferior room, which was clearly not what I had paid for. If the staff had shown any consideration for their guests, they would have offered to check us in earlier, and it would have prevented our original room from being resold. Furthermore, even though our original booking was for three people in a room that included a sofa bed, the hotel tried to charge us extra for a bed for our daughter at check-in.The entire situation was handled poorly. The front desk staff we interacted with lacked basic customer service skills.To make matters worse, the room we were placed in was well below 4-star standards. The shower head holder was broken, the bathtub drain didn’t work, and the carpet had noticeable stains. The curtains were dusty, and there were no plugs to charge a phone near the bedside lockers, which it is inconvenient. The only positive was that the bed was comfortable, but it is clear that maintenance and cleanliness are not a priority. On top of all that, there were noisy guests in the corridor throughout the night.Overall, the entire experience was incredibly frustrating. Aside from its convenient location, I would have given this hotel a zero-star review. I would not recommend it to anyone seeking quality service or accommodations.

Cover Image for Marina De Dominicis

Marina De Dominicis

5/5
Lovely hotel in a great location. Room super clean and spacious with a very comfortable bed. Wonderful staff, very friendly and professional. Excellent breakfast and spa area. Fantastic customer service, I couldn't recommend it highly enough.

Room 5

Service 5

Location5

JR

Jude R

5/5
We like this place. Our third time for an overnight in London to attend an event. we booked a superior room, but were upgraded (thank you PCB), clearly because they had capacity, but also because we booked directly with them. …

Cover Image for John M

John M

5/5
My wife and I had the pleasure of staying at the hotel, and it was an unforgettable experience from start to finish. We chose this hotel for our wedding night, and the staff went above and beyond to make it incredibly special. Upon our arrival, we were thrilled to discover that we had been upgraded to a stunning suite, complete with complimentary champagne and a beautifully arranged display of roses on the bed. It was such a thoughtful gesture that truly made our day even more magical.The level of customer service we received throughout our stay was nothing short of outstanding. Every staff member we encountered was friendly, attentive, and genuinely committed to ensuring that we had the best experience possible. We were continuously delighted by the care and attention to detail that went into making our stay so memorable.We also enjoyed a delicious breakfast with a wide variety of options to suit all tastes. Whether you prefer a hearty meal or something light, the breakfast spread had something for everyone. It was the perfect way to start our day.The hotel’s facilities were equally impressive. We spent some time relaxing in the swimming pool, sauna, and steam room, all of which were impeccably maintained and provided a wonderfully soothing escape.In summary, our stay was nothing short of perfection. From the luxurious suite to the exceptional service and top-notch amenities, every aspect of our visit exceeded our expectations. We are incredibly grateful for the care and attention that made our wedding night so special. We highly recommend this hotel to anyone looking for an outstanding and enjoyable experience. We can’t wait to return!

BG

Bernie G

5/5
My wife and I stayed at the Pestana for 2 nights and from our arrival to depature the staff were friendly and took care if all our needs. The rooms were well looked after with comfortable beds. Breakfast was plentiful and well prepared. …

SB

S B

5/5
excellent service, great room, good breakfast, helpful efficient staff||was stranded in london after another hotel falsely advertised room availability and was left late at night without a place to stay. ||Called up pestana close to midnight and the staff helped us find a great room at a reasonable price. Highly recommend

Cover Image for Emily

Emily

4/5
We love staying at this hotel, fantastic location, comfortable beds, quiet rooms.Although everything on the whole was perfect, I would like to give some feedback and a suggestion that I believe would make the experience better for guests using the spa facilities.The pool in the spa area is tiny, the area is dimly lit and ambient; on paper this is perfect for some rest and rejuvenation. In my opinion this is not suitable for children and especially not poorly-behaved children who splash and make a lot of noise. Most spas do not allow children as it can impact on the enjoyment of guests who are looking to relax. There are plenty of leisure centres/lidos in London that are better suited for families with small children.We tried and failed to use the pool twice as the space in the pool was entirely taken up by families splashing around and children shouting. It was impossible to swim lengths of the pool. We witnessed children jumping into the pool and very little was done to stop this behaviour. My suggestion is that a dedicated splash time for children is introduced in order to improve the experience of guests from every age group.