Talardy Hotel by Marston's Inns

Nice hotel, friendly staff, good value breakfast. Room was missing little touches, no toilet roll holder, storage for clothes very basic, not even a draw. Could understand if it was a confined space, but the room is large.

We booked a few days before coming here, and paid in full in advance. We had been promised a particular room by Michelle on reception, a room which had a separation bedroom for the children. We were all pretty exited on the journey up, only to be told at reception, by Michelle, that although we had paid in advance, and the room had been booked to us, we had been moved... Not once or twice but three times. The room, which we are in at the moment has barely enough room to swing a cat. One room with a double and two singles jammed in. The room is cold but has an industrial fan heater that is too loud to be left on while we sleep. The shower head is black with mould. All in all, a very poor experience and 100% will not come here again and would advise anyone to avoid.An update having been in the room a little longer. 2 very small sachets of sugar for a family of four, two tea bags and 8 sachets of milk, four of which were already torn and leaking milk when picked up. To say we're disappointed is an understatement. Pretty much spoilt our weekendIn response to the feedback from the general manager...you should get your facts straight before dismissing our review so easily, or quite simply, stop lying.Whatever notes you've looked at are either made up by yourself or simply wrong.We didn't reserve room 6, we weren't even aware of it until Michelle advised she was booking us into that room as we were coming up for an event with our two young boys. We didn't speak with the reservation team. Each time we contacted yourselves to book, we spoke with Michelle. So either your lying or Michelle is. And again, we didn't reserve that room. It was Michelle who had made the promise that that was the room she was booking us into.On arrival at your hotel, it was Michelle who checked us in, and she had stated that she had booked us into that room, but others had moved us, from one room, to another and to another, and the room we ended up with frankly was below any standard we've experienced before.Secondly, we received no letter or email regarding hot drinks being replenished upon request . Your also missing the point that the facilities and refreshments in the room from the start were not adequate for a family of four. Why should we have to request adequate tea and coffee etc, when the booking was for four and you would have known or at least have an idea of how to stock a room, and let's not forget four of the eight sachets had been ripped and were leaking when we got to the room!And what's the point of an insincere apology, because that's what yours is. Dismissing the review by saying the reservations team took the booking is basically you implying we've made this up. Were not after anything from yourselves, I'm not looking for a refund, but a sincere apology or a phone call to accept that maybe on this occasion you've got things wrong.

My stay this time was in the room I preferred. Sadly, part of the air con plant had failed and we were provided an industrial heater. It did the job just fine although quite nosy. The important bit was the bed was perfect. Good night’s sleep 😊. Whilst not essential room cleaning was appreciated. All the staff were friendly as in previous visits.

Talardy Hotel was a great base for us to explore parts of North Wales this weekend. The family room was plenty big enough for our family of 4.The location was perfect, the room was clean and had everything we needed and our evening meal in the restaurant downstairs was lovely.All staff we encountered were friendly and helpful too.All in all we had no issues or complaints - we'd stay again in the future.

Came here for a family meal recently. I love the aesthetic and the lovely outdoor seating area.There were 8 of us, and we were ignored at the door for ages. Finally we were greeted by the staff who made a bit of a fuss about finding us somewhere to sit even though the place was half empty and it just involved pushing 2 tables together. We didn't mind waiting and just went to get some drinks and sit outside.When we came to check on our table, nobody seemed to know where we had been put so we waiting for another while. Food service was so slow, with multiple staff members walking past us trying to look busy for about 20 minutes before we ordered. We weren't asked if we wanted any more drinks apart from my niece, and her single drink took another 15 min to come and was delivered twice. I ended up going to the bar to get drinks for us, where I was kept waiting for ages as nobody was serving. Eventually a bloke showed up and another staff member tried to give him a ringing phone whilst he was pouring a pint.I'm just not sure what the staff do all day there! There's a real lack of training.The food when it came was pretty average. Eggs on my gammon were like rubber, so overcooked.

The staff were very nice and helpful; however, although the food was very nice, it could be improved a little and portions could be a little bigger (we had extra stuffing balls at a cost of £1.29 and received two, very hard little balls). We are aware that there is new management (who is/are very welcoming and friendly) and wish them every success moving things forward. It didn’t spoil our trip and the accommodation was prefect and good value 👍🏻 Thank you.

The Talardy Arms is perfectly placed for a meal when travelling to North Wales.It is far better than going to road side service areas, being immediately next to the roundabout next to the North Wales ExpresswayMary and Felicity greeted us and were very attentive.The food was far better than the pub grub found in many pubs. Try the pan fried chicken.In short..... call thereMary will sort your table, food and bill out with a cheerful smile.Roger Greenhalgh.

Check in was quick and easy. Room was in the lodge and was a family room. It was spacious enough and there were 2 extra beds put up for us which was great. Room had everything we needed including tea/coffee facilities, glasses, toiletries and extra pillows and towels.We ate dinner in the restaurant which was reasonably priced and we all enjoyed what we ordered. Staff were really good with the kids.Only a couple of negatives; bathroom could do with a bit of fine tuning...part of the skirting board looked a bit rotten and discoloured (probably water damage). We didn't have breakfast at the hotel, but tried to order a couple of coffees at the bar which we were told they couldn't do as the breakfast service was running. We found this pretty odd and it wasn't ideal. EV chargers in the car park could do with an extra bay as there are 4 charger cables and only 3 bays.

Easy to book on line. Quiet time of day at 345 pm good choice on menus both gluten free and normal. Not rushed. Easy access for wheelchair. Lovely food served hot.

Great experience. Had nearby food places that were halal (as, unfortunately, restaurant with the hotel was not) Great location, and very friendly and helpful staff. We did breakfast with them and they had a nice variety of options to choose from.