U're Holitel

Do yourself a favour. Don’t stay here. Owner might actually be a psychopath. Just don’t stay here. Don’t stay at U hostel opposite either it’s the same place with a slightly different name.

Great support of free water, free coffee, but very noisy due to parties right next to the rooms. Could not fall asleep before 2 AM. Everything else was top!

AVOID AT ALL COST!!!!! We arrived 5pm (well after check in opens) the guy said come back in half hour as room isnt ready. We came back 30 mins later, he walks us round the back of the building to a horrendous looking room and says “this is it” and walks off. There were stains all over the sheets, the bathroom had no light, no working shower, there was no toilet paper and best of all he hadn’t given us a key! We obviously complained, the guy i think his name was “Boy” kept claiming it wasnt his hostel and that he was checking guests in for a friend of his, this seemed like a lie, he also kept saying personal things about his own life “i havent showered all day” “i havent seen my mum in 1 and a half years, just leave me alone”. We were like “sorry about that but can we have a decent room with basic things such as a key, light and hot water?” We had paid £459 for three nights (incredibly expensive for Thailand) and it was grim. “Boy” offered to refund us but kept saying there would be nowhere left Haadran at this time, so this is the best we can get ( dirty room with no key, no hot water and no light, really?)… we found an awesome place called “little paradise” cheaper, better in every way, lovely woman running it. We came back for our refund and “Boy” started getting aggressive, pretending to be really unhinged to try to scare us, screaming and doing these fake crazy eye expressions. it was a little bit scary for me, but it was obvious to my boyfriend he was trying hard just to scare/ provoke us, in reality he just made a fool of himself screaming in the middle of the street whilst we remained calm. We just walked away, explained the situation to Agoda the booking agent and received a full refund. I don’t wish anyone to experience such careless and aggressive treatment. Given how nice everyone is in Thailand, “Boy” is the complete opposite of kindness and hospitality. Save your energy and go somewhere else! And even the cheapest hostel around would provide you with basic things like room key, hot water and light :)

Weird weird place, rooms are grim. Owner has a really dark energy, like just very dishonest/ scam artist kind of vibe. I cancelled and booked somewhere else, much nicer places about…

The room that I get.It’s not the same as the picture on the internet.It’s very scam

Great vibe!The place is very clean and nicely arranged. The rooms have a good size (we had a double room). The owner and the other stuff were super friendly and helpful with recommendations. Close to the location is a super cute walking street with a bar offering live music and food places. Some great beaches are super close by. It’s a nice place to stay if you are into a stay with a vibrant atmosphere and not into a super calm stay.

The hotel is very good, clean, very good service.

Clean accommodation, very good service.

We had problems with the AC in our room, so we changed the hotel. The owner of the hotel was so nice, apologised several times and gave us a full refund (and free shots at the full moon party haha). The money came two days later.Greetings,Lisa and Lucas

Good hotel near the beach Just 2 minutes walk Located near convenient restaurants New and clean rooms, service staff, recommend it.